Hi there,I'm wanting to do an aggregate query on a duration field, but I'm getting strange results.I have a user defined table which has a duration field called u_effort. I want to sum the records for a particular user, for a particular date and for ...
Hi,Can anyone advise me where to change the form context menu hover over colour back to default. My instances appear to have a fixed colour that does not change with different themes and is also retained post clone. I believe our 3 instances were 'br...
I need to calculate the duration between two dates, given a schedule, in a scoped app and I'm really having trouble. this is the code I'm using (sorry, first post and I forget how to put the code into the formatter);There is a record with an 'employe...
Hi All,In incident table I have a field "xyz" which is a reference to "Application" table and in "Application" table I have field "abc" which is of string type.According to my requirement I have written ui action and now the challenge I'm facing here...
Hi All,"I have requirement that update the Requested Item state to "Active" when one of the Request Item catalog task ( for HRIS Request) state changes to Work In Progess. I have written After Update BR on sc_req_item but looks like it's not working....
Hello,There is a "Related Search Results" in our Incident form, when user clicks the 'Attach' button, the knowledge article is added to the Additional Comments field.Like that, we need the 'Attach' button also to populate the Knowledge Article number...
When we are creating any child ticket under the parent incident , then all the work notes and comments of parent incident should copy to the activity log of child incident.
I've encountered something very odd today. A UI policy that continues running after being deleted.I had a UI policy that was setting some incident fields to read only on specific state values. This was inactive - but it turned out that it was still r...
Hi,Is it possible to show a catalog variable on a specific task record by a workflow, but not show it in the original catalog request form?So for example my workflow creates task "A". When task "A" is complete, it creates task "B". When "B" is co...
I'm using the REST Table API to update tickets, and I'm able to put invalid values into reference fields. It appears the reference qualifiers for the reference fields aren't being evaluated. I understand that reference qualifiers are evaluated if...
HiI have a text field and it has 2 questions for example like belowQuestion 1 Question 2Now I have to validate that both questions are answered , both Questions have question text , how this can be done ?TIA
Hi All,I have created two buttons (UI Actions - Mobile) on a custom table 'Start' and 'Next'. I have a requirement to hide the default 'Save' button and display only one button at a time, first 'Start' during the creation of a new record and 'Next' d...
We have two date variables in a variable set used by multiple forms. There are two possible ways the fields are populated - either they are on a form that is part of an order guide and we add a set number of days to the current date, or we are using ...
I need to make several fields read only once a certain state has been reached. Is there a way to make more than one field read only on one ACL? Or do I need to create an ACL for each field that needs to be read only?
Hello. When importing an insert file or update file, my short description and my specific details fields are truncated, even though I have those fields at a max length of 160 characters and and 4000 characters respectively. Does anyone know why this ...
