Apologies if this is posted elsewhere, I just can't seem to find an answer.All of our email notifications are in Times New Roman by default. I would like to change this to Calibri, to match with our internal corporate communications. Does anyone know...
So this is not really a question but more an offer of code to the community. I recently needed to get data about mobile devices from AirWatch which conveniently has a rest interface that can be used to get all of the device data. After searching ...
I have a group that has an ITIL license but I'm need to hide the change application menu from them. When I edit the application menu I know I can make it visible based on a certain role. It can currently be seen by the admin or ITIL role, which needs...
Is it possible to edit the v3 Knowledge Base Home page?I would like to add another list at the bottom that will show 'Recently Added" articles. I would like to add this on both home view as well as when drilled down in to each category. I cant se...
Hello Community,I have been trying to find the best way to add dynamic fields to a Catalog Item form for users to input information. Since SN does not come with this functionality OOB, I had to dream up a way to accomplish it. My solution is a combin...
Hi All,Am working on a migration project, where we need to migrate attachments from Tool A to Service Now.Tool A hosted on Windows with SQL Database.Table which stores the attachment contentent has data type as 'blob'.We are exporting the data in a c...
Hi Friends,I have a confusion her in the concept of Provider and Consumer.According to concept which i read on SNOW wiki, if SOAP Message (OUTBOUND) is configured on your SNOW instance then the instance is "Consumer" And if inbound web service is con...
Is there any log of the interactions that come through the REST API? I ran a few calls through it, and checked the transaction logs, and didn't see anything. Has anyone come up with a solution to monitor what's being done through the REST interfa...
how do i look at this list of emails... Event parm 1 contains recipient thanks
Hi All, We are trying to query the user records (from the sys_user table) that are updated after 03:30 EST yesterday by using glide record. This has to be done everyday to get the new users. Can anyone suggest any solutions to do ...
Greetings,I was hoping for assistance, likely a simple answer but too much time has been spent already trying 70 different methods and I am sure someone here will know it.Stripped down to its basic form I am trying to addQuery against 1 field on a ta...
How to setup email encryption in ServiceNow. When ever an email is sent from notes/outlook ServiceNow is not recognizing the inbound email action to create an incident/request if the email is encrypted.I am looking for a solution where I can send an ...
I need to call a record producer to open an incident. I need to call it from a module link in the left navigation pane. Is there a way to do this and have it open the RP in the current frame. Calling the record producer by it's sysid opens the ...
When doing a lookup against sc_item_option you can access the variable value however if it is a select box it holds teh value of the option not the display_value and if its a reference field it holds the sys_id not the display value for the reference...
Hi,Is there any public url that will help to check if the SERVICE NOW REST endpoint is up and running.We want to schedule a heart beat check to make sure that the REST endpoint is up and running.Any pointers?
