I have a requirement: My scoped application have a scheduled job which executes a script include whenever it runs. I need to implement singleton for this scheduled job - meaning, only one instance of that job should be running at any point of time. H...
Hello,Im trying to build a new table using fields from an exisiting table . I have a field on the exisitng table that has a choice list of 145 different choices.I 'd like to copy over these 145 choices to the field on the the new table . How can I ac...
Hey guys,Does anybody have an idea on how to modify the "show journal fields". It shows up as a single checkbox to add either "It worknotes" or "user collaboration" (in RITM form).In Approval record it shows up as 2 individual checkboxes. Please take...
Hello all, We are trying to implement an automatic process between external partners and our Service-now instance through emails.Using inbounds actions and email notifications, we are close to the goal. As the automated process will cover different...
Hi all,I have found something uncanny - however it may be uncanny to me, but not to others.I am looking to dot walk from Catalog Task form to the request - via parent.parent.watch list, however I have found that OOB the request is not set as the RITM...
OOTB the Affected CIs on both the Change Record and the Change Task only look at their current record to display all the affected ci records. We'd like to do one of the following:1. The Easy Solution (hopefully): Simply create a new Related List call...
Can anyone suggest replacement functions for DOM manipulation technique (e.g., jQuery, Prototype JS($ or $$), gel, document) in Client script and Catalog client scripts function getParmVal(name){ var url = document.URL.parseQuery(); if(ur...
Hello, I'm creating a catalog item request so that new items get added to our Product Catalog. I want to include the Manufacturer (Brand) and Model Number (Manufacturer Reference) in the description field of the Hardware Model record, but it's not po...
I am looking for a way to create a custom Icon Link widget to direct the user to a URL, but to open that URL in a new window instead of the portal page.I've made a copy of the baseline Icon Link widget, but am unsure as to how I might change the beha...
Hi all,I was wondering if there is a way to populate fields (not variables) on RITM forms? Everything I've read talks about populating variables but I'd like to have the fields set as well based on what users send to SN via emails. Any help or sugges...
Hello community!An integration that I am working on requires the use of OAuth2 and an access_token. I hope to use the new GlideOAuthClient methods for this provisioning. The application I am connecting to requires a Consumer Key be included as a head...
I noticed that when I pull my table via REST, any columns that are type "Journal" and "Choice" are empty in my JSON object. They are there in Servicenow though.Maybe i'm missing something.Please let me know.Thanks.Dave
I'd like to create a custom email header for the "importance" flag in Outlook. After much digging, it looks like I need to do the following, but I can't figure out how to view / modify the string1) Edit the "Header" string in the sys_email table to f...
I am building an app (using Fuji), and noticed that there are Composite fields in the Project and Demand applications. When I attempted to create a new field in my app there is no Composite Type to select (I double checked on global and if doesn't ...
We are in process of auditing our user table as per the suggestion from SN. In process of doing it, I see a lot of 'relation' type labels.Wanted to know why and what are they and if we can get rid of this?Thanks,