I have only one list page configured in asset workspace and duplicated it and created some configuration(modal popups)when i preview and open url in another page to test the configuration seems workingbut when i opened it through list module the mode...
Hello everyone! I'm having a problem when trying to add a gliderecord to my UI action. I've never done this before, where am I going wrong? Basically, I need a query to be made on the records in a related table when I click on the approve button. If ...
How can I automatically route a customer to a live agent after completing the pre-chat survey, without requiring any additional user actions?
In Flow Designer, I am setting Stages for the RITM based on if a RITM is rejected, complete or incomplete. I would expect this to fire the "Close Parent if Required" Business Rule but it is not and need help to determine why. My goal is to have the...
Looking for insights if custom application health can be monitored through Dynatrace. I'm aware of the OOB integration with Dynatrace, however, that use case may not fit here. I'm specifically looking for observability like if Flows are working, Reco...
here, I have added data source in ui builder , using repeater i want show output . the output is about incident -> priority -high and active - true. after data source is all setup and when i try to open a BIND DATA TEXT pop up i am not getting it
Hi Folks ,I am creating a form in UI page and the fields on the form needs to be updated in Service now after click of a button on the page I was able to do it via client script but it is taking some time and it is not the best practiceAll I want is ...
Hi all It's possible create report for "incidents aging" taking into account working days. Regards
Hi All/ @Ankur Bawiskar I am doing a Glide Record in question_answer table with my query. Now six times I am checking if question name == "abc" and question value is "true" then set my variable as true (these six question are of type true/false) and...
We would like to bring the key value pairs from VMware Virtual Machine Instance class CIs over to the corresponding "Instantiated by" Server class CIs as tags to be used in Dynamic CI groups and tag-based service mapping. I feel a solution like this...
Upon submission the user should be redirected to a page that displays "Thanks for your feedback – Please note you are not opening a Request!
Migrate data from u_apm_case (Instance A) to u_ot_case (Instance B). Also migrate associated attachments for each record.Note: Since these are different tables in different instances, the sys_id values of records will be different, and default sys_at...
Hi All,I just wanted to asked what is the best solution for this requirement.a. company A users can only see incidents tagged to their companyb. company A incidents can be transferred to company B by having the "transfer" field checked and assigning...
Hi Community,I'm working on a ServiceNow RPA POC that involves sending emails through RPA from one of:Microsoft Outlook ConnectorEmail Connector (SMTP)However, I'm facing issues with both methods and would appreciate any guidance or suggestions.Issue...
Hi everyone,I have a custom table with the following fields: Category(Choice field with options: Application, General, Network, Software, Password), Order(String), and Inactive(Checkbox).I'm trying to achieve the following:Display all records where C...
