Resolved! Where to learn html and things about jelly ui pages in deep
Hi team, Where to learn html and things about jelly ui pages in deep.
Forum Posts
system user permissions for the Flow Designer to execute Look Up Records action to get records
All, I have a question on system user permissions. Loop Up Records is not working in flow designer for system user, Here is the scenario, "Lookup Records" action on the CMDB table within the Flow Designer. When executed as the "system user" in the pr...
Check list feature in Agent workspace
In backend view checklist feature is available.But in the workspace how we can achieve this.
NLU adding intent error
Hi community , In VA i have create a new NLU model , and when i try to add intent i get the error message as shown below. I ave installed all the NLU plugins and also repaired it once. Has anyone faced the same issue in their PDI ? any solution for t...
Getting errors with Service Now and SharePoint integration using SharePoint online spoke
I need to get the data from the SharePoint list. In order to achieve it, I followed the ServiceNow provided docs and I used client credentials type in App registration in ServiceNow. Am able to generate the tokens but when am testing in the flow desi...
Error while using Microsoft Sharepoint online Spoke to Attach file in ServiceNow
Hello Everyone, I am working on integrating SharePoint Online with ServiceNow to automate the process of attaching a file from a SharePoint document library to a ServiceNow record(Ex: INC or CHG). To Facilitate this, I have set up the "Microsoft Shar...
fields should be manadatory in playbooks
Hi everyone,my team developed playbook and it having the four stages First stage name is X there is no activity second stage name is y for this there is some activitythird stage name is z , here also some activityforuth is final stage We have requi...
Form Slush Bucket field causing page to post on popup (Add/Remove Multiple)
There was an issue we observed in form views (not SOW). When using the add/remove multiple popup feature for list fields, we encounter a POST on the page and it will save any changes to the fields made on the form (even when clicking "Cancel" on the...
I need to add worknotes field in the catalog items [ related tabs], Please see below image
Hi Team,Requirement is to add worknotes field so that user can add some worknotes and post it to the respective catalog items.As shown in below figure , I need to implement this work notes field in "item details" tab and should be applicable to all t...
Database View Join Condition Assistance
I'm creating a database view to facilitate exporting data and having custom column names. I've figured out how to get the columns named and joined with sys_user twice for the column names I want. That is working without issue. Now, I'm trying to joi...
Use Cases for ITSM Implementation
Hello Everyone, Can someone share few ITSM Implementation Use Cases for real-time scenarios. As an implementation specialist i want to give a session, so please share few Use Cases so that i can practice the same and give a demonstration to my team. ...
Resolved! Email Notification is going out with 'Code' text
Hi Team, Im having a problem that my notification is going out with the word 'Code' at the top and at the bottom. it happens only when I add comments or work_notes Here is the script can someone assist var notificationUtil = new IncidentNotificationU...
Resolved! UI Action core ui + workspace issue
I need help with ui action I'm trying to use a client script with a server side script. But it needs to work with core ui and workspace. from what i made i only works on workspace and not core ui // --- Client Script CORE UI AND WORKSPACE Side --- fu...
Resolved! Possible to filter survey instances to those created by an incident assigned to Group X?
I have not tried anything, as I cannot see any way to work back to the incident assignment group, and implement that query in the filter.
Best solution to fetch parent category via script.
While creating submitting a catalog item, we are fetching the top most parent category and storing it in a variable and then using it to display on the form. Our challenge is , on prod environment, hundreds of RITMs are submitted by end users every h...
