The CreatorCon Call for Content is officially open! Get started here.

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Service Portal: FullCalendar Display Data from a Table

I'm attempting to display a Calendar in Service Portal that will display data from a table. So far, it's been unsuccessful. Here is my client script:api.controller = function ($rootScope, $scope, $http, spUtil, $timeout, $location, $compile, $element...

Resolved! Help with lookup actions in Flow designer

Hi All, I need assistance understanding how lookups work in Flow Designer.Essentially, I need to: 1. Look up all the account records where "status" is "open"  2. For each of those accounts, lookup all "general cases" records where "active" is true an...

Snowman15 by Tera Expert
  • 1342 Views
  • 9 replies
  • 3 helpfuls

Resolved! Business Pause Duration

Hello!We have an SLA on the Catalog Task table. What is the "Business Pause Duration" field called?I am able to create a Data visualization on it in Platform Analytics, but need to get that information using an API. Is this possible?Thanks!

MeigonS_0-1742491470610.png
MeigonS by Tera Expert
  • 1079 Views
  • 7 replies
  • 3 helpfuls

Resolved! Show only Approved and Rejected in the Approval State

Hi guys, I have a requirement to show only Approved and Rejected in the State field of sysapproval_approver table.  So here, when the approver opens the form, he or she needs to see only the "Approved" and "Rejected" (and perhaps "Requested" as well)...

Discovery

Which part of Agent Client Collector must be configured to run osquery commands on a CI?A. ACC Websocket EndpointB. Credential-less DiscoveryC. CheckD. Infrastructure PatternsE. Policies

anjalipriya by Tera Contributor
  • 902 Views
  • 7 replies
  • 0 helpfuls

Excel shows empty for ITIL users after exporting incidents

Hello ,We are facing an issue from few days, where ITIL users download list of exported incidents from list and that excel shows empty.The same list me as an admin, if I download I can see all data in excel.This is happening for incidents only, they ...

BijoyDeb by Tera Contributor
  • 987 Views
  • 21 replies
  • 2 helpfuls

How to dynamically get requested item variables in a subflow?

I'm just now dipping my toes into Flows/Subflows and have a question about how to set up a subflow for requested items.  I currently have several workflows that order hardware, I would like to put the order steps into a subflow, but, I need the varia...

gjz by Mega Sage
  • 3195 Views
  • 11 replies
  • 1 helpfuls