Hi Everyone, I'm working on a requirement to implement a round-robin algorithm in the ServiceNow incident module. The goal is to assign tickets to group members in a round-robin fashion when the group's type is set to 'round-robin'.Here's the approac...
I am putting a Reference field on a form to another record. I don't want people to edit the field but I want them to be able to click the 'Info' so they can view / go to the record.Read Only:Non-Read Only:I've tried making the field Read Only via a C...
In BR we synchronous as well asynchronous rule when it comes to flow how it behaves by default??Inside as per the logic it will be obviously synchronous. But if want to write a script on business rule, I would write async as it is asynchronous. in th...
When the view Major incident is selected a tab is visible MIM, Now All these field are in read only mode. & i dont know why.I have checked UI Policy, client script, BR, ACL & i found nothing. even proper roles are available to users.. please suggest ...
For example if I wanted 2 users to have knowledge_admin, but didn't want them to have access to all Knowledge Bases, could I theoretically use the new security data filters to deny write access to all Knowledge Bases except for the specific ones I wa...
Add a Stylized Text to your page.Set the Text to "Inserted".Tab out.On the preview pane the text appears as "inserted". It remains as-is on the properties sheet. It also does this with "Updated", but not "Update" or "Updates": "Update" -> no change"...
I have a JSON file with multiple objects in an array: [{"pidm":"6#####","cnumber":"C########","stst_code":"AS","gpa_ind":"T","guest_ind":"F","hold_ind":"T","hold_codes":"MC","source":"YourDataSource40"},{"pidm":"7#####","cnumber":"C########","stst_co...
Hi Team I am using the default record page in my custom Agent Workspace. Can I enable related list items to open in a new tab within the same section/tab? ThanksSri
Hello,I am getting the error message above when I try to execute a script.It is Client callable.var GetInstanceInfo = Class.create();GetInstanceInfo.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { initialize: function() {}, get...
Good afternooon, I was hoping someone can shed some light regarding attaching items from a 3rd party app via rest. I'm not sure if I am understanding correctly, but whatever file has to be attach must be "base64 encoded" first? I'm just not sure how ...
I'm trying to set up the teams and teams graph spokes. When I set up the teams spoke and use my oauth access token, it shows it will expire in three month, just like I set. When I use the same token in the Teams Graph, it tells me it will expire in o...
Hello, I am currently working on Orchestration using Python script. We have placed python script on MID server and calling using flow designers. we have using service accounts to connect MID server and one more service account to run and complete pyt...
Hello,I need to map the user_principal_name from Intune, which returns an email, to the Assigned To field in the Handheld Devices table.Do you have any ideas on how I can approach this?I'm using ETL Integration Hub. Thanks
Hi Team I have created a catalog item in our dev environment and captured it in an update set. It was then transferred to the Test environment and i encountered two challengesThe form and the flow was successfully transferred but there were some mis...
Hi all, I have created an app registry for the Service Graph Connector for Microsoft Intune app in ServiceNow. I have created an app registry in azure too and all the setup looks fine. But when clicking on Get Oauth token I am getting the HTTP Error...
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