Hello,I have created a notification on sc_req_item table. I'm have added Flow context Error Message variable in my notification body. Value is showing empty even there is an error in the flow. all the remaning variables are poplating as expected eve...
Scoped GlideRecord - addQuery(String name, Object value) The first parameter is the tablefield name. Scoped GlideRecord - get(Object name, Object value)The first parameter is the Name of theinstantiated GlideRecord column to search for the specified...
Hi guys, can you help me? I have a notification that runs on the sc_task and is sent to the Assignment group, but I need to somehow create a rule that checks if user A is in this group the notification is not sent to him, only to this user, how can I...
Hi, I am trying to trigger an event inside of a BR that will send a notification to the task primary owner if a label/tag containing "planned" is added to a VTB card on Visual Task Board. The event/email is not getting triggered whenever I make a cha...
It's maybe a newbie question. I have a field of true/false type. On the insert record form (figure A), it is shown as checkbox, but in the list of records is shown as a combobox(list of true or false). I wonder if there is a way to show on the list ...
Hello community, I would like to ask you, if it's somehow possible to hide email action buttons (Reply/Reply All/Forward) from Email viewer component. I'm not able to modify global configuration in our instance, so I'm searching for a way how to do i...
I have a field on a catalog item that used to reference a table for years for laptop types, client recently wanted to change the options of the select box to display Laptop and Standard Laptop instead of the laptop type so I didn't reference the tabl...
Hello all, I am new to Database views and would like to learn how to create database view that shows Groups and roles and contains roles. We want to show Roles provided by group including all Contains roles within. Could you help me in creating o...
I have opted OAuth authentication in Rest message whenever I am calling the rest message automatically validates token if it expired it gets new token if not it will use the existed token. But third party asking me to send bearer token separately thr...
Hi Team, we are sending notification when state changes to pending and now Reminder mail should be sent alternative days for requestor for tickets which are pending status before the auto closure of tickets. please suggest
Hi Folks, I have a simple use case where i have 3 diff personas A,B &C and i have 10 groups in total. In a catalog we have list collector field where admin can see all 10 groups but how would we display or restrict group list based on logged in perso...
Hi All, How can we export bulk KBAs, including any attachments associated with the articles? We want the export to be used for importing into a different tool. Thank you in advance for your help.
Hi guys, i have a flow, where user can order item, than it goes to approval, and if its approved, new user should be created and the credentials for log in should be send to the user. Everything in the flow works perfectely, the only issue is passwor...
As part of the implementation of the new feature with XAnadu, which enables sending an OAuth token request via a MID Server, we followed the steps outlined in this KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645...
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