I'm working on an onboarding order guide, and I need the catalog items to open in a specific sequence when the Action Type is New ID (LAN catalog item close complete first, and the rest after) I just need the other Action Types to not open in the "Ne...
Hi All, I have an requirement from client, end user will have initially 80 questions and based on the responses provided, another applicable process related questions should pop up( each process have around 60 questions) if we consider all process ap...
Hi, I am looking for some help whilst working in workflow editor (Not workflow studio) The workflow starts by sending an approval to the first approver and then sets values to pending review. I then have a wait condition until user manually changes ...
Hi Team, We have a catalog item which is used to update asset records in ServiceNow. 'Asset data' is a variable set which contains below variables (Assigned to, Owned by, State, Sub-state, Location). The requirement is if state is selected (In Stock,...
Hello Team, I have a requirement to create two inputs in a Decision Table. There are two Selectbox variables available in the existing catalog with choice values. I am trying to use the question_choice table as a reference in the Decision Table for b...
Hi All, I have created Read ACL (snap) but its not working. User with no role also can see it editable on related tab. Don't know what may be the issue ? Regards,Virendra
Hi Team , How to actual start date(work_start) and actual end date(work_end) work in change request? There is a requirement that i need disable the function that actual start date and actual end date auto capture in system, i found that it work in sc...
Hello there! I am working on the automation of some manual test cases for Service Portal catalog items.In some cases, the requirement is to check if only valid options are available as choices for reference/list type variables. My first thought was t...
hallo everyone,I hope you have a good day i have problem with stop word in Italian language like (l') i add it to a stop word and in the text it is (l') but it do not filter it out example : the text is l' ufficio turistico and i have (l') in the st...
Hi All, I am doing the integration between ServiceNow and Visa network. For this integration we need to upload some of the Client certifications and followed the Set up Visa Spoke doc for configuration and we are facing the issue in the Protocol pro...
We have written one script include in global scope and calling it in Reference qualifier of Human resource:core scope.We have one field referencing to user table in which we have reference qualifier to advanced from that we are calling script include...
Hi SN Community,I am facing an issue with the calendar view in ServiceNow. Here are the details of the problem: Text Clipping Issue:In the calendar view, the text is getting clipped (cut off) because the cell size is not sufficient to display the en...
Dear Community, I am setting up a catalog UI policy based on a variable (city) and want to set values for the other 5 variables related to it. I have 50 cities in the city variable and 5 variables to set the values. If I add it manually, I have to cr...
Hello All,I'm here after Solved: Re: Metrics definition for certain group - ServiceNow Community I'm trying to enhance my metric definition. basically, my metric definition will capture the assigned to duration for only "prep group" assignment group...
Hi All, The external link mentioned in Content item is not opening in new window even after setting Target= New Window/Tab. I am in Washington release.I read some article where it said set target="-blank" in href but I am not getting where to set it ...
