Hello all! I have a requirement from the customer, for "Live" dashboard showing INC table, so if there is a new incident, it is for everybody to see it. Basically it would work like this - setup monitor screen in specific place on floor with project...
I have a record producer with a list collecter and I and need to change the selected options depending on the value of a drop-down list on the same record producer. I have tried the script listed here https://www.servicenowguru.com/scripting/client-s...
Hi Everyone,Issue: setLabelOf() is not changing the field label dynamically on catalog item form.I have below requirement to change the Field Label on below condition.On the catalog item I need to change the "Additional Notes" field to read as "LSR R...
Hi,I'm trying to create a restriction so that a user with the sn_incident_read and sn_request_read roles can only see things assigned to the group they belong to.The business rule for the incident works but not for the requested item. Do you know why...
Is it possible to print a stack trace from a try/catch block in ServiceNow? I want to capture the line of code where the error occurred and store it in an error record for my application.try {var x= new GlideRecord('incident');var test = x.testFuncti...
Hello,I’m working on adding a tag to a catalog task using Flow Designer, and I want to leverage that tag in a client script to apply specific logic to tasks and their variables that are tagged accordingly. If there’s a better approach to this, I’d re...
How can I modify the scheduled script to send the notification - KM: Article Expiry Warning only if the sys id is matched, I am new to coding and unsure if what I have is correct. Any pointers and tips would be appreciated.
Hi everyone!We're looking to add a new team to our walk up experience, but one of the requests we've received is that any associated Outlook appointments would need to be made private by default. Has anyone managed to achieve something similar? Any s...
Hello, I need to install App id: sn_itam_samp" to the latest version "1.0.10". I do not see it listed. I searched under available for you and Installed. I also synced to the SN Store. How do I find an app that is not listed? Thanks!
There is a module that allows Group Managers to edit their group membership, see this under "manage my Group" from the application navigator. Due to UR package being "Application Administrator checked. I removed the Assignable By for the UR write/rea...
Hi all,I want sent emails to appear in the Activity Stream of a Catalog Task (sc_task), but they only show in Sent Emails. The Activity Formatter is on the form, but I don’t see an option to include emails. Do I need a Business Rule, or is there a bu...
A user submits a request in Service Portal, and based on their role, the task needs to be automatically assigned to a specific user. For example, if the user has the "HR" role, the task should go to the HR team member.
Hello, I came up with a scenario-based question - A field is newly created on form and it gets read-only. There are no configurations done on the field in terms of ACLs, Client script, UI Policies, Dictionary overrides. What could be the probable cau...
we have two dropdowns in a Service Portal widget —Country and State. When the user selects a country, the State dropdown should automatically populate with the corresponding states for that country.So the above is not coming up.. how to build this lo...
