In the last week I am having intermittent issues with the SN Utils slash command switches. I frequently use /-ou and /-oc, but recently it seems to amend my filter. Here's an example where I am looking at active incidentsAfter using /-ou, it amends m...
What could be the reason a user can see fields on a case, but when I put them on a dashboard, that same user cannot see them there. They have appropriate COE security to see the cases these fields are on.
Hi Guys, I've been browsing solution to disable the New Button from the List of Request and Request Item but cant find any. I just wanna ask if its possible to disable this button. We want to restrict user from creating record using Workspace and for...
Hello! We are trying to hide/show a custom UI Action based on a related list ID. We only want to show that UI Action on a very specific related list. For example: IF Related List ID is REL:7f22341ca1ba20107f612a6c7e377117 Is there anyway to do this? ...
I have to hide New button in the related list in configure workspace for the only program _manager and program_admin roles users.
I want to create two different custom UI actions on two related lists which are having a relationship with the same table.The issue I am getting is both the UI actions are visible on both the related lists.I found this solution on the community ("RP....
Dear Members, I have designed the Script Include which is returning the User data to the Catalog Client Script. After selecting the Employee Id in the Catalog Item it is showing the Employee Name as [object Object] instead of User name.Please suggest...
I would like to get some advice on what the best way would be to accomplish something. We have a need for people to select all titles on active users. What would be the best way to make a list collector that will only show all user.title on active ...
Hello everybody, recently we had some questions about the ServiceNow Email handling. Emails with ran into problems sending because their size is too big, get the 'error string' - "552 5.3.4 Error: message file too big". Where is this handeled? Is thi...
I've noticed that the documentation for OAuthAPI scripts is quite limited. Can anyone provide guidelines for writing OAuth API scripts in the OAuth external provider form using Mid server support? Each default script provided by ServiceNow uses diffe...
Hi All,In the report I've prepared, I need to arrange the values on the X-axis of the bar chart in a sorted order. Actually, I have created a database view on following tables Any input or suggestions offered would be greatly appreciated.
The flow in question has 49 steps and would be tedious to convert manually. I was wondering if there's an alternate feature like 'Copy Flow' where we can convert/copy the steps in an existing flow to a subflow then edit from there.
I created a guided tour in portal, but how to make it show in the portal? Thank you!
Once RITM is created after that SCTASK is created with state is open, after that RITM is canceled by the requestor in Portal, SCTASK is still in OPEN state. can anyone help me on this how to resole this issue.
Hello Developers,I have a requirement in adding and mapping a new parameter (IMPACT) into Create Incident topic block. I followed the below steps:1. Duplicated the Create Incident topic block.2. Added new parameter called impact.3. Mapped as below in...
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