Hi everyone,I’m currently setting up the Microsoft Exchange Online spoke integration on our ServiceNow instance and I’ve run into an issue I’m hoping someone here can help me with.Here’s what I’ve done so far:--> Configured OAuth credentials (client ...
Hi Team, In the change request we have Demand as the related list, users are able to see the edit button and even can select the demand also, but after saving the page ... the respective demand was not added into the related list .. if anybody encoun...
I have created a custom table through "system definition<Tables" On that table on the list view all the data is visible and I want "Upload" , "In Progress",and "Error" Ui action. when I clicked on the ui action it can work as showing data with singl...
I want to filter list of cases from the case table but I need to filter with the condition when the cases first state changes to Awaiting customer && first comment by the client user, Do we have any way to achieve this filter condition?
In my service operation workspace form overview tab are showing twice i want to remove one overview tab , can you please help me on this ?
Recently we have cloned prod instance to dev and in dev i had some development for which i forgot to take backup, so is there any way to get those update setIf no still in servicenow it takes backup periodically for the instance so can we get that in...
How can I automate the pressing of the "Request for Approval" button in the Workflow Studio?
I have some 20 Multiple selection options in the catalog Item based on the selection of the Multiple choice (single selection) we have to assign the Assignment group. Instead of if and else if for all the selection in the flow designer, can anyone h...
HI Community, I have a requirement, in our instances we have HR profiles which is getting updated by the integration (zone).In HR Profile we have field called employee class with two options E and EXT. now when the zone sends the employee class of th...
How do I process a change in the Workflow Studio? From creating the change to updating its state?
If a customer says that at the end an alert will be a part of a source document, why do I need two different types of alerts, (Reg Alert vs Source Document) what should one say? And why do we need a source document table for import, we can directly a...
In Regulatory Change Management, what is the difference between a source document and a regulatory alert ? Please provide but a technical and a functional answer. #grc #irm #rcm
Our client wants a feature where when a change goes on hold, no one is able to approve or reject any of it's approvals. At the moment, the feature works by disregarding all approvals when the change goes on hold. But the client doesn't want to have t...
I want to create a new CIM record from the Service operations workspace. To do this I want to add a new interaction I have created a new entry in the UX page property:{"contextual": ["record","kb_view"],"newTabMenu": [{..........},{"label": {"transl...
I'm trying to call a script include in a field in the mobile app, but it doesn't seem to work. The script include is a client-callable and I'm trying to call it in the field's conditions.
