Hibernated instance reset and not able to use anymore
My https://dev265316.service-now.com/ is not working. Please help me
Forum Posts
Showing taxonomy sub-topics widget on the homepage of portal
Hello All, On the CSM portal, I have created a taxonomy and this shows on the mega menu of the portal. However I want to show the sub-topics not only in the menu but as a widget on the homepage of the portal in the middle of the page? I have added ...
Resolved! Change OOB Create Outage to open in new window or popup
I've been tasked to change the OOB "Create Outage" ui action on change requests to have it open in a new window or popup. I've seen the ServiceNow Guru page and some others, but nothing is working.According to SNOW Docs, the GlideWindow and GlideDial...
Resolved! Remove double quotes from array values returned
I am getting the response in Client Script from the Script Include as below.["5390f47f97e892545a4b31511153af96","2a21e73697709e901b85f0511153afce","42c87060471e46d0fcf52501e36d436f"] I would like to convert it as below by removing the double quotes.[...
Create multiple "RITM's" under the "REQ" based on the quantity
Hi everyone, is it possible for the "REQ's" to have multiple "RITM's" under it based on the "quantity" inputed by the user?For example:If the quantity is 2 the REQ should have 2 RITM on the related list.
Instance is offline
Hi. I can't access my PDI with error "The instance is offline. Please check again in a few minutes." for 2 days now. Is there any maintenance going on? Will the instance be recovered? Thanks,Francis.
Resolved! Unable to submit a Catalog item in Service portal
Hi, I am using ATF for testing a catalog item but stuck in Submit step. For my instance the 'Submit' button label has been renamed to 'Request'. The test steps are:1. Impersonate 2. Open catalog Item (SP)3. Set variable values (SP)4. Submit a Form (S...
While testing Credentials return Error "JSON JSONObject text must begin with '{' at character 1"
I have installed Mid Server and its status is up and validated. Tried to test the credentials for windows by providing the system username, password and mid server details, Credentials are not being validated and throwing the below error as:"A JSONOb...
Resolved! AD User Desync
Hi everyoneCurrently our instance is synchronized with the AD through the LDAP Server, Source, Federated ID and SSO Sourcer fields, the client needs to maintain the synchronization of this data in other auxiliary fields and desynchronize the users fr...
Resolved! Completion date must be minimum 15 business days from today
Hi, I have a requirement where the date field should not allow user to select next 15 business days. I want to use only Server Side code. Please don't post the links. Kindly help. The schedule sys_ID from the schedules is 090eecae0a0a0b260077a9dfa7...
UI Formatter workaround in workspace
Hi, Is there a workaround for UI formatter in workspace? I have seen this post but no replies : https://www.servicenow.com/community/developer-forum/workspace-experience-formatter-ui-in-workspaces/td-p/2464016 Thanks
Resolved! Not able to update date time in column
I want to add one column which will show the date and time at which the status of request is change to Completed. I have created the column and created business rule to update the column with the date and time but somehow the script is not working. P...
FedEx API integration
So I have integrated FedEx in ServiceNow but when I am sending 30 tracking codes at one time. for few tracking numbers I am getting wrong response from FedEx and If I am sending 10 tracking numbers then getting right response. Why This? Any solution ...
Customize button "Open Record" action in popup screen
Can I customize the current logic or add some logics to the button "Open Record" when popup is triggered ?
Creating Embedded HTML in Forms - Need Clarification on UI Formatters, Pages, and UI Builder
Hello Everyone, I'm trying to create an embedded HTML component with buttons and an overview of a related table inside a form (such as Incident or Task). My initial thought was to use a UI Formatter to create an XML file and include it in a form sect...
