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Resolved! Button to submit the PDF and create new record

Hello team, Good day!! I have a scenario where in portal widget i need to create a submit button, once button is clicked, i should get the popup to add PDF. Once PDF is submitted, a record should be created in incident table with the attachment. Than...

Resolved! Open an Order Guide (SP) ATF throws error

I am having a simple ATF script, which is having a single step.Open an Order Guide (SP) .While running the script, the following error is displayed:'FAILURE: Failed to open Order Guide. Either you don't have access to the Order Guide or g_form is not...

SuchiP by Tera Expert
  • 1449 Views
  • 4 replies
  • 0 helpfuls

PDIs down?

I logged into the developer.service-now.com and I found that the PDIs were down.Do we have a sense for when the situation will be resolved?thanksRaj   

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Integrate - Outlook with Change Calendar

In the navigator, when I type 'Change Calendar' I am able to view calendar which contains list of Changes scheduled in that month.I have a requirement to send this calendar to my organisation or integrate it with Outlook, so that anyone can view it f...

Rachael12 by Tera Contributor
  • 1591 Views
  • 3 replies
  • 0 helpfuls

Create Incident tab in Now Mobile

Within Quick links, I need to add an option 'Create Incident'.Can someone guide or link an article,  how create this incident form. I have create a tab 'Create Incident' which non-clickable.

Rachael12 by Tera Contributor
  • 903 Views
  • 1 replies
  • 0 helpfuls

PDI is not available

I am getting the below error since yesterday."We're currently experiencing issues with Personal Developer Instances (PDIs). Our team is actively working on a resolution. We appreciate your patience and apologize for any inconvenience.Developer Instan...

Resolved! Client Script g_form.setReadOnly() not working.

g_form.setReadOnly() method not working when I run it through Client Script, but it works when I run the same on the JavaScript Executor(Ctrl + Alt + Shift + J), is there a way to debug and know what is stopping my Client Script code to not work on s...

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Block scripted changes to a record

Hi!I have a requirement to block scripted changes to records that match a certain criteria. That is, i want to be able to block administrators from changing the record using, for example, a background script. There are ACL:s in place that only allow ...

oliolio by Giga Guru
  • 862 Views
  • 1 replies
  • 0 helpfuls

Resolved! Filter / Reference Qualifier on Document ID

Hello, I have a record with a Document ID on my Goal Framework. First you have to select the "Assigned entity type" e.g. "company". Then you can look up the company via the "assigned entity" field, which is the type Document ID. Once the modal opens ...

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felixmax by Tera Contributor
  • 1908 Views
  • 5 replies
  • 3 helpfuls