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Forum Posts

How to create dropzone in portal

Hi All,How to create dropzone in portal by giving specific current page, vaule & Sys_id , Value.Any one have specific document for it. Please provide it or suggest any good solution for it.Regards,Anil Chada

Anil Chada by Tera Contributor
  • 3188 Views
  • 4 replies
  • 2 helpfuls

Resolved! Tables in the ServiceNow Database

Hi everyoneAs part of some work i'm doing, i'm trying to understand the ServiceNow database better.So far i have understood that there of course are base classes which are tables with no parent.These tables could have none, one or more children.Then ...

Casper6060 by Mega Sage
  • 2839 Views
  • 5 replies
  • 2 helpfuls

Resolved! Scheduled job to change the state

Hello all, I have a requirement as such,If 1 business day (min 24 hours) has passed since CHG Planned end date And CHG is in “Scheduled” state Any CTASKs (of CHG) that are in an active state (i.e. Not Closed Complete) need to be automatically changed...

Resolved! Grant Access to a Field Without Affecting Inherited ACL

Hello, I have a requirement that is to allow users in a particular group to edit the "Planned end date" field in the "rm_story" table. The problem is that there already exists an ACL called "planned_task.end_date" that already controls this field bec...

cfraser by Tera Contributor
  • 893 Views
  • 4 replies
  • 2 helpfuls

Resolved! GraphQL Query for Knowledge records in workspace

In CSM workspace, a modal will appear in the screen when you create a new knowledge record.This allows you select the target knowledge base and article template. The list of knowledge base was queried using GraphQL Data Broker named "Get contributabl...

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Resolved! Error Message "Invalid Update: No Checklist item is defined"

In the ServiceNow HRSD Product Suite, in application "Human Resources: Core"...I am trying to configure an HR Service with "Fulfillment type" = "Service Activity". In the "Service Activities" related list, when I add an activity and tie it to an HR T...

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G24 by Kilo Sage
  • 723 Views
  • 1 replies
  • 0 helpfuls

Resolved! Service Portal

HiWhere can I find a screen shot or somewhere that shows me what the OOB service portal looks like. What do the widgets look like when a user clicks on say Request a Service  - what does that layout look like All I can find is documentation but no pi...

Changing font color in Portal

Hi ServiceNow Experts,I need assistance with changing the font color of the text below "This Case requires your approval", but I can't seem to find where to make this change.This issue is in the CSM Portal under the "Approvals" option. To locate the ...

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tinndizz by Tera Contributor
  • 271 Views
  • 1 replies
  • 0 helpfuls

Live dashboards

Hello all! I have a requirement from the customer, for "Live" dashboard showing INC table, so if there is a new incident, it is for everybody to see it.  Basically it would work like this - setup monitor screen in specific place on floor with project...