Hi,Can anyone guide me how to change the date format on the task card in dispatcher workspace. Now it is in YYYY-MM-DD I wanted to modify this to MM-DD-YYYYBelow is the image attached for your reference.
Hi, we have configuration where comments are mandatory while rejecting the approval record, so need to provide comments while clicking on button. Here the problem is, it is making the state changed first then posting the comments. this behavior is pr...
There is a requirement to make the "comments" mandatory if someone rejects the Change Ticket via the list context menu UI Action i.e. right click on the Approver related list. I managed to make some modifications in the script posted in the community...
Hi All, I wanted to run an instance scan to check on any steps in all the flows we have in the instance whether it has a step where it will create a new record or update the sys_user_has_role for a specific user.I have tried to check on the related t...
I want to get holidays list of Austria, Germany and Spain and then populate them in the cmn_schedule table of servicenow. Is there any automated way of doing that using rest integration or other way?
I am trying to create a calendar which marks available dates which is coming from backend table (field type is date ) and on select of available date shows the available time slots and that is also coming from backend table (field type is time). I am...
We have an integration with NICE CXOne for phones in ServiceNow. The integration opens a new interaction record when a phone call or chat delivers to an agent. The integration opens a new tab in platform view instead of a chrome tab in Service Operat...
Agents are reporting that they getting errors in Chat in Service Operation workspace. The error message is "An item in your inbox was assigned to another agent, so no action is needed." coming before the timer is becoming 0 seconds.Can I get where th...
Hi,Need help in populating table data in slide format in portal page. It should be 3 slides per view and an indicator to swipe. I tried slider/carousel but not able to achieve.
Hello,We have reference variable to user table in catalog item. We want to configure functionality to enhance the search for the variable so that if a last name is entered, the user will come up.Currently we have functionality when user is searched o...
I want to add all email received on case to email client while composing it. As of now if user send email to case it gets attached in activities "email received" in work notesWhen we use email client(...) to send email from that particular case then ...
When I was conducting a test, I used the update job to modify the CI status as follows:Changed non-operational statuses to operational.Changed operational statuses to non-operational.At this point, I wanted to roll back the changes. I first attempted...
Hi All, we noticed an increase in error log> identification_engine : logId:[4bc0160d475c] Update failed with error: Commit was not attempted due to other errors, Sys Id: xyz When I check the IDs it refers to Software instances.. Can anyone help me to...
Need assistance trying to pass the variable "c_num" from portal to a REST API as a query parameter. The goal is to create a ServiceNow Script Include that:Receives a student ID (c_num) from a client-side form via GlideAjax.Fetches student data by cal...
How to load demo data for Vendor Management demos, I do not see the plugin Vendor Manager Workspace Demo Data (ID: com.snc.vmw.demo) in Plugins list on my pdi
