When user with snc_external login to Service Portal, they are getting below error. Error: Part of the query on incident has been ignored because of insufficient access for 'query_range' operation on incident.opened_byError: Part of the query on inci...
Hi, Plase tell me. I tried to update valiables the hr case table from the portal widget and I get an error.(by system log) How can I get rid of this error? Error Below:Root cause of JavaScriptException:com.glide.script.fencing.access.ScopeAccessNotGr...
May I know how to show predictive intelligence classifications result in field message?
I have a requirement to set the default value in scoring framework(Scoring section) field in alignment workspaceAs much i tried it should be configured through UI builder but I'm unable to find the wayAny suggestion would be helpfulThanks in advance
Onload of risk assessment form need to set the default values.
So I am using Microsoft Teams and there is Now Virtual Agent where we can 'select topic' I want all topics shown in single sections doesn't need to click on 'More Topics' for more choices how can I do it
Hi, Can anyone tell me that where am I going wrong. I am getting the null answer. Please refer the below scripts and screenshots. Script Include: var UserAuthorizationToFormSubmission = Class.create(); UserAuthorizationToFormSubmission.prototype = Ob...
Hi All, How can identify an a schedule entry is active? Lets take a example:I created a schedule, inside that I created a schedule entry like below Screenshots.Schedule:schedule entry: In my case schedule is from 8AM to 7pm PST MON to FRI , but cons...
Hello Community,Is there any possibility of allowing portal users (external customers) to subscribe to a knowledge base and receive notifications if the knowledge is updated. Internally, we already have this functionality available for internal use...
Hey everyone, we have standard change template , where we have restricted access based on available for and non-qualified users are not able to access the template on portal but on Native UI still ITIL users able to access this template and created c...
Does anyone know how to set custom colours on a chart in performance analytics? I can only select from a list and not enter hex codes. I would like green to be available, red to be offline and yellow to be away.
Hello Team, How can I check if a Date/Time field is equal to the current date&time in Flow Designer? I’m working with Workflow Studio (Flows) and need to compare a Date/Time field with the current date&time. I want to execute actions based on whether...
Hello Everyone, I'm stuck on an issue and could use some help. I'm trying to disable/remove the "Other" section, but I haven't been able to find where it's configured. I initially thought that disabling the associated topic might hide this option, bu...
Hi team, I want to create a UI action on a custom table , button name is "more actions" once that button is clicked , A ui page should populate , and it should have 3 options create incident , create problem , create enhancement once user click any...
