How to add Discuss Button in end Incident_task form
How to add Discuss Button at End in Incident task form
Forum Posts
Caller card in SOW - Fields are not shown e.g. Contact Type, Opened by (OOB)
Hi All,I'm trying to update fields shown on caller card in Record information in SOW, however at the moment it is not showing any fields not OOB nor what I have updated.I have updated fields in the script include 'SOWIncidentInfo' which is extention ...
Resolved! Number not autopopulating on creating a new record
Hi, I am creating a new record in a custom table, but the number is not auto-populating. Kindly help. RegardsSuman P.
Resolved! Service Bridge 2.0
Hi!I’m interested in taking a course on Service Bridge 2.0I came across the Service Bridge Overview course, but I couldn’t find any information about when it was created.Can anyone confirm if this course covers the new SB?If it doesn’t, how challen...
Resolved! RESTMessageV2 Issue : request endpoint url is forced change to Lowercase
This issue caused 400 errors My test code is as follows : sm = new sn_ws.RESTMessageV2('Wrike API', 'CONTACTS');sm.setHttpMethod("get");sm.setEndpoint('https://wrike.com/API/V4/USERS/AWE2G4Q'); response = sm.execute();responseBody = response.haveErr...
Report on Workspace
Hi, I want to create below type of report . What components should I use? Please tell the steps.
Add button in playbook activity to open modal in workspace
I have added a button to open the modal in UI Builder. But the button does not work. I have tried adding the button on workspace and it works. Is it possible to add button to playbook activity and open the modal on workspace?
Create HR case from external users
Hi all,I need help from the community , if anyone has done the customization for creation inbound action to create HR case from external users-sender will not be available in ServiceNow, in that case how can we set the opened for or subject person in...
Mandatory description is becoming empty after mapping to the table
Hi Everyone!I have created a record producer and there is only one field is mandatory which is description.But sometimes users are able to submit that request without filling that, or maybe somehow after submitting the request, in the table, that des...
How to hide Compose Email in HR Agent Workspace?
Hi,Does anyone know if there is an option to hide the 'Compose Email' in Workspace? The onload script hides the email icon in UI16. I'm looking for a similar implementation to do the same in HR Agent Workspace. In my use case, when the HR case state ...
Any specific scenarios do logging for scripting? Whats the best practice?
I have an understanding that we should avoid using gs.log which pushing the code to PROD, but if I see a vanilla instance, I see several logs being logged based on OOB scripts. Also in this post I see one of the SN employee stating "best practice sug...
Are there any real use cases for using synchronous GlideAjax?
Are there any real use cases for using synchronous GlideAjax? If yes, can you share the scenarios. Thanks in advance !!!
In workspace, how to filter List Record with filter
Dear All, In workspace, how to filter List Record with filter? The filter I created can filter other reports, but it cannot filter List. Is there any problem with my setting. thank you!
CMDB PPT
Need CMDB related PPT to download, basically regarding how CMDB helps an organization.
Simple & efficient alternatives to GlideAjax(Asynchronous) using onSubmit Script in Service portal?
What are the Simple and effificient alternatives to GlideAjax (Asynchronous) using onSubmit Client Script in Service portal, please share along with examples to understand.Thank you............PS - I read this, but did not understand - https://suppor...
