I am really stuck on this one. I need to change the Caller information that is displayed in the Record Information contextual sidebar but I can't find anything for Xanadu or Yokohama; everything I find is completely different from how it exists toda...
I have this survey I need to configured from where "This survey is in regards to Task: CS3261767" is coming to the user response.
I have a page inside service operations workspace which has few reports with donuts. When some one clicks on the donuts I would like to display the records that match that condition.(like a drilldown report). How do I achieve this? I have a page whic...
Is it possible to trigger a Sla whenever a specific task is createdWhat start or stop conditions can be mentioned while creation of SLA on catalog task table
Hello all. I was trying to figure out how to get Audio notifications whenever a notification shows up in that bell icon in the native UI. I wasn't able to find anything on those notifications making sound. I would be great if they were personalized s...
Hi, Please help with this issue error: Error: Cannot convert null to an object.,Detail: Cannot convert null to an object.the workflow is not moving to the next step and creating a catalog task. i also cannot edit the workflow its "read only" how can...
We are always grateful for the support of our community. In my project, I want to display the articles created using the Targeted Communication function to users (customers) on the portal.What we want to achieve here is to set Categories for Publicat...
Hi , I am Creating a Custom PDF using API, its mostly dynamic, based on the record data, sometimes, i am getting a empty page at last, i am not sure how to avoid it, it is only happening sometimes, i dont know how to delete it , if anyone can suggest...
is there any parameter or any changes that can be made from admin end so that database view table like incident_sla can be part of sys_db_object and sys_dictionary table
How to hide/disable 'Propose a new template' option under more options button while creating change request in Service Operation workspace?please find attachment
Hi All, Finding that everyone should know: Export Sets do not support MID Server Cluster i.e. If your export target is set to MIDServer1 and if that MID server belongs to MID Server Cluster and if it goes down ServiceNow do not change this MID Server...
Hi allMy dev instance is showing as offline since 3 days, it was good before
Hi Community,I have a ServiceNow instance configured with SSO (SAML/SSO login enabled). However, I have also created a few local user accounts manually in the platform, and I want to ensure these accounts can still log in using the standard login pag...
Hi All, Can someone please advise on the conditional code for running a scheduled job for every 3rd Thursday of the month? I can find examples online but I am not sure what to change in the code to match my requirement. Many thanks, Alex
Hi Everyone, Created announcement but it is not appearing in ServiceNow Home page.Here is the details please check and suggest. But message was not appearing in banner Please suggest
