"Save as draft" button on ESC portal for HR Task
I want to add "save as draft" button to HRT that created from lifecycle event in the ESC portal.is it possible ?for example here near the submit button
Forum Posts
Trigger new RITM to remove access when date is met from original RITM
Hello, I have created a flow designer for giving users access to an application. On the request they have to select how long its required for Access required until: calendar, date\time If they were to select the 5th of May on the 5th a RITM needs to ...
Copy update from one update set to another
Is there a way to copy an update from update set to another so that both update sets have it? We are building a scoped app that needs to use some custom columns that were built in another scope and in a massive update set with thousands of other upda...
Cannot find tables for installed plugins in PDI
I have ordered a new Personal developer instance (PDI) today and installed the Plugin - 'Vulnerability Response' with demo data.But I do not see any left-hand navigation or tables available.Can someone help, why is it so?
Remove a Button from the workspace
Hello All, I have an ask from a customer to remove a "add template" button from the workspace. I have attached a photo below. I went to the UI builder and found the template tab item but am not able to edit that button specifically so I can hide the ...
Scheduled Email of CMDB Query Builder stopped sending
Hello Community, We have a CMDB Query Builder report, that is scheduled to send every day at a specific time, however this scheduled email mysteriously stopped sending a report about 2 months ago, when I go into the scheduled email and try "Execute N...
Changing size of reference modal in the Workspace
Hi,we are strugling with UI builder configuration of the workspace. Requirement is to make reference modal bigger (ideally just one, but we are ok with resizing all of them)The one we need is the one opened after in-line editing reference field on th...
Add a filter permanently on a field in SAM workspace
Hi experts, My SAM workspace shows data related to all the products and publishers on the Software Asset Overview tab, but I want to add the permanent filter that would show data related to Microsoft publisher only like below, even if I refresh the p...
Business rule generating duplicate event entries
I'm trying to generate emails based on the below business rules that will trigger two events: I'm using the below script:(function executeRule(current, previous /*null when async*/) { // Arrays to track processed emails and SYS IDs var processe...
How do I add a widget to all pages in a service portal?
Community, I would like to add a widget to all pages on my service portal rather than adding it to each one individually. Is it possible to create a content template that is applied to every page? In other searches it was recommended I look into Them...
How move to catalog from one domain to another domain.
Hi All,I want to move one catalog from one domain to another domain. In maintain item list I am not able to see domain field then from where to change the domain
Notification by flow
I need Help how to configure flow when there is no update on P1 incident since last 30 minutes there should be a notification trigger to assigned to user. and next 30 minutes count should be start from when first notification send to user
How to load a UI Script after the entire dom is ready
I have a UI script that I have made available to an application portal. The issue that I'm facing currently is that the UI script code is being loaded before the entire dom is ready. As a result, any reference to a dom element in the script would giv...
How to hide the "Select all items in this list" in Workspace
Hi everyone,We are encountering an issue with the "Select all items in this list" button. I need to remove this option from the user interface. So far, I have been able to remove the "select all" checkbox, but I haven't been able to locate where to r...
UI Builder: Client Script get Parent sysID
With api.context.props.sysId;I get the sysId of the actual session. Is it possible to get also the sysID of the parent ?