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Does anyone know from where label.notify is being triggered?

On http://wiki.servicenow.com/index.php?title=Baseline_Email_Notifications you'll come across a notification named "Change Notification".Name: Change Notification Type: EMAILDescription: Notification of a change in the fields label in a form.Event: l...

krishna_t by Kilo Contributor
  • 2031 Views
  • 3 replies
  • 2 helpfuls

Enforce password expiry for local user

Hi all I need to enforce password expire for local user. I searched for a solution in communty. I was expecting a parameter or a sys_properties to configure instead I only found a suggestion for customization. You can confirm that there is no other w...

giuseppem by Kilo Sage
  • 562 Views
  • 1 replies
  • 0 helpfuls

Resolved! Forward an inbound email during certain hours

We have a group that receives tasks via email only. They will not be available during certain times and have an external contractor handling work during that time. The external contractor will not be using ServiceNow.  We would like to have inbound e...

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JHufford by Mega Guru
  • 1793 Views
  • 10 replies
  • 3 helpfuls

Copy HTML script into a variable

Hello SN experts, I'm reaching out for assistance or if you can guide me, I need to copy the HTML of an email to an HTML variable as this needs to be visible for the agents in the same format. I know that this is possible through the classic way (inb...

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Need help with Flow variable script

Hello All, I have a requirement to set assignment group and State of HR case based on the Effective Date variable on the record producer. However, this is not working. Can someone please advise?I am trying to do this via flow (snapshot below). When i...

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dvelloriy by Kilo Sage
  • 1562 Views
  • 12 replies
  • 2 helpfuls

Clickable card in workspace UI builder

Hi all,  I need help in configuring Clickable card in workspace like below, On clicking it should open URL from Platform view.   Workspace and UI builder Clickable card in workspace UI builder @Ankur Bawiskar @Brad Tilton @Community Alums 

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Dhathri by Tera Contributor
  • 616 Views
  • 1 replies
  • 0 helpfuls

Whats wrong with below code?

Hello All, Whats wrong with below code? I have included this in a flow variable. I am selecting Effective date as Mar 4, 2024. However the datediff is not being calculated correctly. Included a screenshot of logs as well. var triggerRecordSysId = fd_...

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dvelloriy by Kilo Sage
  • 737 Views
  • 7 replies
  • 3 helpfuls

Resolved! Workflow with approval from two different groups?

Hi, I have a workflow where it needs to be approved by one group, then I want to add some comments to the RITM via a script, then have another approval by a different group. However when I tried using the 'Approval - Group' activity for both groups i...

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