Behavior of checkbox over time durations.

Community Alums
Not applicable

Given that there is an existing Security Incident Task in ServiceNow,

When the current time falls within the range of 8:00am to 5:00pm.

Then the 'Defer' checkbox will be unchecked by default,

And the ITIL user may manually select either "Do Not Notify" or "Defer",

Then the 'Defer Date' field will be displayed and populated with the next business day, considering the time of day, if 'Defer' is selected,

And the ITIL user will have the option to manually update the 'Defer Date' if desired.

AshishK63683931_0-1715269197916.png

 


@itom @itsm @security @Servicenow @developer @client scripts #business_rule

@Developer 

1 REPLY 1

Community Alums
Not applicable

Please suggest some idea if you have.