Below client script is not working

[Jyothsna5]

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

   if (isLoading || newValue === '') {

      return;

   }

    // set value in property subcategory based propert

    if ( g_form.getValue('property') == 'detached_house') {

        g_form.setValue('property_subcategory', '3_bedroom_detached_house', '3 Bedroom Detached House');

    } else if ( g_form.getValue('property') == 'apartment') {

        g_form.setValue('property_subcategory', '3_bedroom_apartment', '3 Bedroom Apartment');

    } else if ( g_form.getValue('property') == 'town_house') {

        g_form.setValue('property_subcategory', '3_bedroom_town_house', '3 Bedroom Town House');

    }

}

[KrushnakumaT]

Hi @Jyothsna5 ,
The main cause is that in g_form.setValue() you’re passing three parameters.
In ServiceNow’s g_form.setValue() method, only two parameters are supported for a normal variable or field.

If this response helped, please mark it as the correct answer so it can help others as well.
Thank you!!

[anshul_goyal]

Hello @Jyothsna5,

Can you please provide more information?
What's not working in your client script?
And, in your g_form.setValue() method use two parameters only.

If my response resolved your query, kindly mark it as Accepted and Helpful for future reference.

Best Regards,
Anshul

[Bhuvan · Accepted solution]

@Jyothsna5 

You client script is working fine with provided script,

Check if you have configured UI Type, Type, Field name for on change condition and field names used for property, property subcategory in the client script and their values are correct.

Thanks,

Bhuvan

[Jyothsna5]

Thank you Bhuvan