Best way to validate mandatory fields in workspace boards

Leonel Sandroni
Tera Guru

Hi there,

We will be implementing EAP and CWM workspaces on next month and we need to make sure the Kanban boards are working properly.

Some requirements are about mandatory fields to validate before to change states. UI policies works OK for form views but not for Kanban dashboards on workspaces...

 

LeonelSandroni_0-1778869998721.png

 

 

...so, my question is: What is the best way to make a field mandatory if we will managed stories from the kanban boards?

2 REPLIES 2

Naveen20
ServiceNow Employee

On click of the card, open the form view in side panel. The side panel can show the form view with save button. The policies that already work in workspaces should work in this panel.

Tanushree Maiti
Tera Patron

Hi @Leonel Sandroni 

 

Data policies allow you to enforce required fields at the server level, ensuring data validation no matter how information is submitted—whether through forms, lists, or integrations.

This approach is generally considered the most reliable and robust way to maintain data integrity.

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti