BR notification on Visual task boards - new label added

[user034972342]

Hi, I am trying to trigger an event inside of a BR that will send a notification to the task primary owner if a label/tag containing "planned" is added to a VTB card on Visual Task Board. The event/email is not getting triggered whenever I make a change on the VTB. Could anyone review the following:

I set up a BR to run on vtb_card table, After, insert

My event and the notification are also running on vtb_card and the notification will get sent to the task.primary_contact.

Business Rule:

Condition: Board = Team Name

(function executeRule(current, previous /*null when async*/ ) {

    var labelEntryGR = new GlideRecord('label_entry');

    labelEntryGR.addQuery('table', 'vtb_card');

    labelEntryGR.addQuery('table_key', current.sys_id);

    labelEntryGR.query();

    while (labelEntryGR.next()) {

        var labelGR = new GlideRecord('label');

        if (labelGR.get(labelEntryGR.label.sys_id)) {

            if (labelGR.name.indexOf('planned') !== -1) {

                var cardGR = new GlideRecord('vtb_card');

                if (cardGR.get(labelEntryGR.table_key)) {

                    gs.eventQueue('myevent, cardGR);

                }

            }

        }

    }

})(current, previous);

[jcmings]

I would recommend opening the module Debug Business Rules (Detailed) to see where exactly your BR is failing