Breadcrumb on Virtual agent

[MicahB]

Is it possible to display a breadcrumb when drilling down into KB's and articles on Virtual Agent?

[Community Alums · Accepted solution]

Hi @MicahB ,

Unfortunately, you cannot put a Breadcrumb !!

What you can do to show specific Knowledge Article is :

 https://www.servicenow.com/community/developer-forum/how-to-show-specific-kb-article-on-virtual-agen...

https://www.servicenow.com/community/developer-forum/how-to-show-specific-kb-article-on-virtual-agen...

[MicahB]

Thanks, Sandeep!  I appreciate the timely response.

[Community Alums]

Happy to help you @MicahB