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Browser crashing when using Service Operations Workspace

Andrew Meza
Tera Expert

Hello, would anyone know why my edge browser is crashing when I view specific RITMs?

 

I have a form called "ISS General Request" and it's worked no problem. It uses 2 variable sets with some extra variables. When this started happening, I brought over a new form into prod that also uses those 2 variables sets and this is where the problems started happening. Now when I look at past RITMs for the "ISS General Request" it cannot load it in SOW and will crash the browser. I can view all the records outside of SOW no problem. I also did a roll back on the update set for the form and the issue still persist. Also, on the ISS General Request form I can view all the RITMS in SOW no problem the day I placed the other form in prod. I just can't see any of the old RITMs/scTask without the page crashing. Any Ideas?

 

In the screenshot the error is what I get when I clicked on RITM0038350

AndrewMeza_0-1738563161791.png

AndrewMeza_0-1738563279196.png

AndrewMeza_1-1738563328274.png

 

 

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