Build catalog item to create a story

Sarvari K
Tera Expert

‎11-19-2024 05:56 AM

Hi,

 

I have a requirement to create a catalog item which should open a story upon passing through the approval flow. Is that possible. Please guide!

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Tushar
Kilo Sage
Kilo Sage

‎11-19-2024 06:54 AM

Hi @Sarvari K yes that is doable we also have same process in place.

First create a catalog Item: This item will be used by users to submit a request and set up the approval flow for the catalog item.

Once the catalog item request passes the approval process, automatically create a Story record (this could be a Change Request, a Task, or a custom Story record).

 

Thanks,

Tushar

 

 

Ravi Chandra_K
Kilo Patron
Kilo Patron

‎11-20-2024 11:27 AM

Hello @Sarvari K 

Instead of catalog item, you could use record producer as Jeff mentioned and point it to rm_story table.

You can also do field mapping or use the record producer script to map the values of variables to story fields.

 

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

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