Builder not found: Check the Sys ID, Builder ID, and Table name for any errors before trying again.

[zee15]

Hi,

I'm working on a Playbook experience for Incidents and have created a process using the Process Automation Designer. However, I'm encountering an issue where it's not opening. It seems like there might be a glitch (please see the attachment), and I keep seeing the following error repeatedly:

"Builder not found: Check the Sys ID, Builder ID, and Table name for any errors before trying again."

Can anyone help me resolve this?

[Rojap]

I'm also getting the same error can some help in this

[zee15]

Hi @Rojap Did you get any solution?

[patrycjabak]

Im getting the same error

[KavyaBalaP]

Updating the workflow studio plugin to 25.2.5 resolved the issue