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Builder not found: Check the Sys ID, Builder ID, and Table name for any errors before trying again.

zee15
Tera Contributor

‎09-25-2024 04:19 AM - edited ‎09-25-2024 04:20 AM

Hi,

I'm working on a Playbook experience for Incidents and have created a process using the Process Automation Designer. However, I'm encountering an issue where it's not opening. It seems like there might be a glitch (please see the attachment), and I keep seeing the following error repeatedly:

zee15_0-1727263147748.png

 

"Builder not found: Check the Sys ID, Builder ID, and Table name for any errors before trying again."

 

Can anyone help me resolve this?

 

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4 REPLIES 4

Rojap
Kilo Contributor

‎09-26-2024 07:53 AM

I'm also getting the same error can some help in this

 

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zee15
Tera Contributor
In response to Rojap

‎09-30-2024 02:02 AM

Hi @Rojap Did you get any solution?

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patrycjabak
Tera Contributor

‎10-07-2024 08:20 AM

Im getting the same error

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KavyaBalaP
Tera Contributor

‎12-04-2024 04:55 AM

Updating the workflow studio plugin to 25.2.5 resolved the issue

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