Bulk Approvals in ESC – OOB Capability Question

[HarishP99228150]

Hi All,

Hi All,

We are receiving a lot of requests for bulk approvals in ESC. As far as I know, there is no OOB feature in ServiceNow that can fully support this requirement.

I have been explaining to users that this would require a custom solution and likely a complex widget. However, I am struggling to understand the reason behind the lack of a standard ServiceNow feature for bulk approvals.

Does anyone have any insight into why ServiceNow does not recommend or provide bulk approvals as an out-of-the-box capability?

Thanks in advance.

[marianbruma]

Hi @HarishP99228150 ,

As far as I'm aware, there isn't an OOB bulk approve/reject capability in Employee Service Center.

My guess is that this is an intentional design choice rather than a missing feature. Many approval processes require the approver to review each request individually for audit, compliance, and accountability. Allowing a blanket "Approve All" could bypass that intent, especially when approvals span different tables, workflows, or business processes.

For reference, the new Approvals Hub documentation focuses on providing a unified approval experience, but it doesn't mention a native bulk approval capability, which further suggests this isn't currently part of the product design:
https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/employee-cent...

Hope it helps,