Hi Developers!
I'd like to ask for your assistance.
I want to give our Analysts access so they can close multiple Security Requests (sn_si_request) via the following way:
1. Go to list of SRs
2. Control-click and select all the Status of the requests you want to modify
3. Double click the selected area
4. Change the Status to Closed and click green ok button
With the admin access you can do that:
but with a regular analyst access you can't:
So far, I tried giving our Analysts a role called: list_updater
This allows them to mass modify the SRs via "Update All" or "Update Selected" context menu but this is NOT what I'm looking for.
I went through the list of roles but couldn't find anything appropriate.
(https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/roles/referenc... / https://docs.servicenow.com/bundle/utah-security-management/page/product/security-incident-response/...)
Do you maybe know which role is needed?
Best regards
Michal
