Business rule after inbound email action

[Sndeveloper Adm]

Hi Experts, 

Looking for some suggestions on the below requirement.

Case :

I have a inbound email action which is updating the Incidents . 

Requirement is : 

When an email arrives into the record , It should notify the watch list users -- For example with Subject :*That a new email has arrived for the incident you are watching *

Basically --all watch list users should be informed about incoming email . 

How to implement this ? I need a solution design for this requirement as soon as possible. Please pour in you solutions..

thanks in advance,

Tia.

[Sndeveloper Adm]

@Anantha Gowrara 

this is the My inbound email action . Can  you tell me , what should i add ?

function runAction(/*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) {

    //gs.info('xxxx: '+email.body_text.split('\n'));

    var worknoteArray = '';

    var senderName = gs.getProperty('gcs.casemgmt.email.sendFrom', 'xxx3.0');

    var instanceInfo = gs.getProperty('instance_name', 'XXXXX');

    var lines = email.body_text.split('\n');

    for(var i in lines){

        if(lines[i].indexOf(senderName+' <'+instanceInfo+'@service-now.com>') > -1){

            break;

        }

        worknoteArray += lines[i]+'\n';

    }

    current.work_notes = worknoteArray;

    current.update();

})(current, event, email, logger, classifier);

This runs on a condition when  body text contains *work_notes*text. I am not updating the state of the record with this inbound. Email just get added to the work_notes section of Incident.

[Sndeveloper Adm]

@Anantha Gowrara 

May Be i should put the problem in this way .

When an email is received to - Lets say original.email@address.com, The same email should also be sent to  -secondary.address@email.com - who is the watch list of the Incident.

Hope I am clear now.

[Sndeveloper Adm]

@Anantha Gowrara 

Do you have any further inputs on my question above ?