Business Rule (after Update)

[Dizy M]

Hi!

We created a BR to send notification whenever the field changes: either "People lead" field changes or "Project executive" field changes.

The above script seems not working at all coz i dont receive any email. This script should check after update of the form if the "People Lead" field have changed , if its changed then it will send notif for People lead and cc is the previous People Lead. . And, if the "Project executive" field have changed , then it will send a diff email notification and the cc will be the previous project executive.

Im not sure why its not working....  I also tried "if (people_lead.changes()){" but still not working...  

I'd appreciate any help. Thank you!

[yaswanthi2 · Accepted solution]

Hi @Dizy M 

here in script use if (current.people_lead.changes()){ and in else if also use current.project_executive.changes()

[yaswanthi2 · Accepted solution]

Hi @Dizy M 

here in script use if (current.people_lead.changes()){ and in else if also use current.project_executive.changes()

[Anurag Tripathi]

Hi,

Change the condition On line 3 change as below

if(current.people_lead != previous.people_lead)

do same for line 6

[Ankur Bawiskar · Accepted solution]

@Dizy M 

line 3 and 6 are wrong. you are using changes() function in wrong manner. you should use current object with field and then use changes(). Also ensure the values are not empty while sending email. If it's empty then no point in triggering the event

it should be this for line 3

if(current.people_lead.changes() && current.people_lead!='')

line 6 should be this

if(current.project_executive.changes() && current.project_executive != '')

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