Hi ,
I will tell you the scenario
First user will raise a request in service catalog, Now it will route for his manager approval and after manager approval it will route for Group approval.
Now in group approval, if they want to add another group as well to approve this request then they manually add the group by click on Add Approval group as shown in screenshot.
So now workflow should wait for approval from Both the groups. the one which workflow is routed for and another approval is from the group which will be added manually.
so to check this functionally we have written the business rule below I been mentioned. It was working good till Helsinki. But After up-gradation to Jakarta it is not waiting for approval from manually added group and it is marking state as "No Longer Required"
I have tried to debug the session it is showing like Business rule is skipping the condition.
Script is running on Approver table.
Condition of Business Rule: current.sysapproval.sys_class_name == 'sc_req_item' && (current.state == 'approved' || current.state == 'rejected') && current.group != ''
Business rule:
//Make sure this approval request is created by "Add Approval Group" on Requested Item form
var checkAddGroup = new GlideRecord('u_m2m_groups_requested_items');
checkAddGroup.addQuery('u_group',current.group.assignment_group);
checkAddGroup.addQuery('u_requested_item',current.sysapproval);
checkAddGroup.query();
if(checkAddGroup.next())
{
//Mark No Longer Required for remaining group member's approval request.
var approval = new GlideRecord('sysapproval_approver');
approval.addQuery('group',current.group);
approval.addQuery('sysapproval',current.sysapproval);
approval.addQuery('state','requested');
approval.query();
while(approval.next())
{
approval.state = 'not_required';
approval.update();
}
}
Thanks.
