Business rule : Display

[ZebaT]

I read community answer that Business rule: Display is used when say child incident task wants to get field value of parent table incident . Can someone give some other use case of this Display.

Thanks

[GlideFather]

Hi @ZebaT,

display business rule is very powerful together with g_scratchpad.

When I used it the last time, it was when a requested item was loaded (= displayed), the BR checked where there is any pending approval for this particular RITM and if yes, it marked the scratchpad true, if no approval, scratchpad was false. And based on the scratchpad values a client script was hiding or keeping the Approval state field visible or not.

This use case was because most of the RITMs had an approval but a very few had no approval and the OOTB process showed field "Approval: Requested" and it was confusing for clients. Because there was no approval at all and thus it couldn't be Approved either... so we just hid the field described above :))))