Business rule does not run on system update
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ā05-04-2022 10:49 PM
Hello!
I have a before Business Rule that is triggered when a Custom Date field is not empty.
The script is get the year from the Custom Date field and copy the value to another field.
When I manually tested this it works. But when the update to the record is done by the System, it does not work.
Any idea why this is the behavior? Should I instead update it to an AFTER Business Rule?
Please help!
Thank you.

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ā05-04-2022 10:53 PM
Hi,
Can you please share how the record is updated by system?
What script or configuration you have done/written to update it?
Thanks,
Anil Lande
Thanks
Anil Lande
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ā05-06-2022 01:54 AM