Hi all, Is there a method for retrieving the user_name directly from gs.getUser() ? There are a number of methods described here. They cover the sys_id of the user record, and various other fields, but not that actual user_name: Ihttps://docs.service...
Hello, can someone help me with the following problem? I need a way to get names and values of all active columns for a table, for example alm_harware but i can either filter out inactive field for alm_harware losing field of parent table //also need...
Hi All, I have a requirement to set the module visibility to certain role user(e.g role name is:"canread").If the user doesn't have that role then the module and sub modules should be hidden. I have created new Application called Change and create...
on the computer table (cmdb_ci_computer), i need to pull the values from the assigned to table which is a reference field of the sys_user table. If the value changes, i need to reflect those changes. I am using an onchange client script Present...
Hi All, I need to cancel current workflow and start a new workflow as current workflows have stucked in a wrong script activity in requested items (RITMs). How can i achieve it? Thanks, Kumar
Hi all, When I use the "Delete" button from (Actions on selected rows) to delete a user from a group, it does not delete the user record, it just removes the relationship. However, when I delete a child incident from a parent incident using the sam...
Hi , Run automated script for every for week and generate a reports to send to mail automatically. Requirment: in cmdb table weekly how many records added this reports automatically send to mail how can i do this can please help me on this?
Where to deactivate SLA? I need to deactivate it on our Work Order module. Appreciate your help. Thank you.
Hi I have an import process that uses an attached Excel-file as source. I can then replace that Excel-file to implement changes on demand. As of now "Copy empty fields" is enabled on the transform map, which is fine, but I now need to provide a means...
Hi All,For change table we are having two different views.So I want to get the view name by using script.
I am working on a Service Portal project/workflow, so I started a new Update Set for it. When I finished, I moved my Update Set to another environment to apply it there. In testing, I ran into an error caused by the following issue. I created a new...
Hello, I created a View name it as 'ITIL Custom View' which i need to set it as default all the ITIL Users on Incident table. Can anyone please help me out with this
Hello, I am looking for help with a scheduled job that runs a script to create a number of tickets every weekday. This part is working but I've received a request to modify the job so it excludes holidays. I plugged in the script I found here (https:...
I am trying to create multiple CheckBox under a Label and have the CheckBox Mandatory (i.e the user must select at least one CheckBox before submitting). Moreover, is it possible to have a red asterisk next to the label as well? I was able to get t...
Uggg...I'm so tried of staring at this code and not figuring it out. I'm sure it's simple. please help!!! I have a form. On the form I have a "Table Name" type field, a "Field Name" type field, and a "Conditions" type field. What i'm trying to do i...