Hi Guys, Is there a quick way to get duplicated records in list view? For example: I want to get all records with duplicated short description. Or do we have to create a script to get these? Reason is, i'm trying to get the query string to apply it ...
I saved the changes of form design in update set. But they aren't saved in update set. So, I can't back out the update set to restore changes of form design. Is there any solution to restore the changes of form design
In only new record form, two save buttons are shown (This is an existing page that ServiceNow provides) This is a page of Software entitlement(alm_license) I don't know why this happens. As I checked the UI Actions of this, It was normal. There ar...
Hello , Could anyone please help with the script to remove choice from reference field. Thank you !
Hi Team, Irrespective of Records inserted or updated Business Rule will have to trigger only once .. Could you Suggest? Thanks & Regards, Rahul
Hello , How can I get the value of caller field . Could anyone please help ? Thank you !
I have seen many articles related to making a Worknote mandatory when Incident Priority is updated, however my requirement is a little bit different: I want EITHER a Worknote or Comment to fulfill the mandatory requirement. We already have the Clie...
My client would like to display the page the user is currently on in the Service Portal header when they navigate to different pages in the portal. If the are on the home page, they would like the title to display "Home". If they navigate to the "K...
For example I have a custom Table with Column/fields as Country, States and Cities. I want to create 3 choice field in Incident, Country, States and Cities and have the values of the choices from the custom table is it possiable using Client script t...
Hello, I am creating a business rule in which I need to check if current logged in user is member of any of the child groups of a certain parent group. And if user is a member of any of them groups, then code can continue and display the appropiate m...
Hi, I have a requirement where I'm stuck with the workflow.I have a variable called 'offering' which a reference field of 'service_offering' table.Now I want to update the assignment group in sc_task form.The group I need to update is from the offeri...
Can custom code to pull form variables be used in the "User Specified Text" option for header/footer templates? Or how can I dynamically modify the header content based on fields on the record? I tried a dumb attempt at current.[field] and that just ...
Hello, I have this field in my form that has been dynamically added through a client script My current problem is that it won't let me choose other choices, for example when I choose Medium or Large, it just reverts back to small automatically. This...
Hello, I am trying to create a background process that can create a PDF of a record and then attach that PDF to that same record. The way I am currently going about that is by using a Script Include function that will be passed the sys_id of the reco...
Hello, i have written a after business rule on insert,update for my custom table i'm getting difference between two date/time type of fields ,but its not getting populated in my duration type of field i want it to get populated as (eg. 14 04:02:56) i...
