Hi All, I have written a script include that needs to be called in BR. The script include will pick up the current user role and return true it role is 'Priority_override' or will return false. How can we call this in a BR , I need to run another ac...
Hi,Can anyone help SSO is not working. My SPEntryPage is as below. Have both system property in place.It is not redirecting to /myportalCan anyone help on this please. Bit urgent------------------------------------------------------------------------...
I am trying to create a business rule that updates a computer's location based on the IP range it was originally discovered in. I'll have it run whenever the IP of the CI changes. The problem is the first 3 octets of an IP can be the same and they st...
The Documentation page notes that the History List (https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/security/reference/r_HistoryList.html) view of audit information for a record is available to admins by default, a...
Hi Team!We are firing up Demand and looking into modifying the page for My Assessments & Surveys: assessment_list.doI am unable to find that URL anywhere in my CMS. Though I am not very CMS familiar I pretty much searched everywhere I could find and ...
Has anyone tried integrating Service-Now with Tenable Security Center via their REST API? I know that they have a app integration, however that has a requirement to have a license for the security operations module in Service-Now, which is mucho over...
Hi folks, I am in a process of analysing a requirement in one of my org's performance optimisation process, one requirement was to replace hard-coded sys_id with sys_property records, and the script will need to perform gs.getProperty('non-hard-coded...
I created a form and I want to make all field read-only for those with a certain role. I'm new to this and was wondering the best approach. Thanks.
I am trying to open a URL in a new tab/window in the client script of a UI action. Due to it being a scoped application, window.open(url) does not work. What alternative is there for window.open in a scoped app?
I have built a portal page to generate a visitor badge label, in Service Portal. In the Advanced View, I want to use a UI Action or Client Script, on the table record, to generate a badge label from the record data. In my personal Dev instance, I cre...
I wrote this background script but the results don't seem to update calendar_duration field. I find 54 qualified records. Durations are written in logs. Why? var dc = new DurationCalculator(); var completedVisitRequests= new GlideRecord('u_visit_...
I am sending an email notification to a single user about an incident being assigned to their group. In the email notification, I am looking to include a link that will allow the user to click on it and have the specified incident assigned to them. ...
Hi Guys,I have a catalog item with variables and variable sets in it. My catalog item, for example is named DevTools. I have a variable inside the variable set (which DevTools uses). It's name is application_profile. Below is my existing query:var gr...
Hi All,In our instance user created an incident with additional comments but it's not visible in activity area. I have checked the journal history & there is an entry for such comments.I dono which one is causing this issue, If anyone have any idea t...
Hello Team, I have to clean the demo data in the PROD Instance ,without raising the HI ticket . So i have considered the Plugins which are active and Has Demo Data true ,in which i remanded with the 55 Plugins. Here i have gone through few set of t...