Business Rule is not working properly

[Nani6]

Hi all,

I have a requirement to send survey reminder after 12 hours of creation. So i created an onAfter() BR but that is not working as intended.

Any help would be greatly appreciable.

Thanks in Advance

When : After, Insert

Table : Assessment Instance

logic : 

(function executeRule(current, previous /*null when async*/) {

    var sys_id = current.getValue('sys_id');
    var gdt = new GlideDateTime('current.sys_created_on.getDisplayValue()');
//     gdt.addSeconds(43200);
    gdt.addSeconds(300);  // for testing
    
    var s = new GlideRecord('sysauto_script');
    s.initialize();
    s.name = "Survey Reminder for : "+current.number;
    s.active = true;
    s.run_type = 'once';
    s.run_start = gdt.getValue();
    
     var script = "sendReminder();/n  function sendReminder() {/n var gr = new GlideRecord('asmt_assessment_instance');/n gr.get('"+sys_id+"');/n if (gr.metric_type == '*****sys_id*****' && gr.state == 'ready') {/n gs.eventQueue('assessment.inc.reminder', gr, gr.user);/n } else if (gr.metric_type == '*****sys_id*****' && gr.state == 'ready') {/n gs.eventQueue('assessment.req.reminder', gr, gr.user);/n }/n }";  
    
     s.script = script;
    s.insert();

})(current, previous);

[Community Alums]

Please tryi with  gs.eventQueueScheduled().

[Nani6]

Thanks Saket for your reply.

Actually the issue is Scheduled job is not all getting created.

[Ankur Bawiskar]

Hi,

why not use flow designer for this with no script?

Your flow will trigger as soon as record inserted and then wait for 12 hours and then send email

Regards
Ankur

[Nani6]

hi Ankur,

Thanks for your reply.... Actually i am not familiar with Flow Designer.. So i tried creating a BR... Let me give a try.

Any help with the script would be greatly appreciable