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Business rule not being triggered

bobbydouglas
Mega Guru

I have a custom table that we created and I created a Business Rule to run on this table.   Regardless of what I try I can not get the BR to trigger.   I have turned on debugging for Business Rules and the BR is not even being triggered.   Screen shots are below.   Has anyone seen this before?   It is a very odd issue.

find_real_file.png

find_real_file.png

17 REPLIES 17

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Bobby,



Is this on your personal dev instance. If yes I can take a look.


Please let me know.


This is in our Dev environment.


The SN Nerd
Giga Sage
Giga Sage

I have seen this before.


Try wrapping your script into a closure:



(function executeRule(current, previous /*null when async*/) {


gs.addInfoMessage('Hello!');


  }


})(current, previous);



ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

Paul we are on Fuji I believe the script you gave me is for Helsinki.   It gave me a couple of error messages I modified it and am getting the error message below.



find_real_file.png