Business rule not running on import table.

Andreas Jonsson
Tera Contributor

Hi Experts,

I have a problem with a Business Rule on a table that extends Import Set Row. When I manually insert rows into my table the BR fires correctly but when I use my Data Source to insert rows the rows are inserted but the BR doesn't fire. 
Does anyone have an idea on why Business Rules aren't working with Data Sources and how to fix it?

Best regards
/Andreas

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Andreas,

Looks like a known issue

https://hi.service-now.com/kb_view.do?sysparm_article=KB0825734

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Andreas,

Looks like a known issue

https://hi.service-now.com/kb_view.do?sysparm_article=KB0825734

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, Hope you are doing well, my BR checkbox is true but still BR is not running, Please check 

 

https://community.servicenow.com/community?id=community_question&sys_id=a85da25b1b838dd0b09633f2cd4bcb4e&anchor=answer_9ccfaedbdb83c1143321db85ca9619ab