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05-27-2020 07:59 AM
Hi Experts,
I have a problem with a Business Rule on a table that extends Import Set Row. When I manually insert rows into my table the BR fires correctly but when I use my Data Source to insert rows the rows are inserted but the BR doesn't fire.
Does anyone have an idea on why Business Rules aren't working with Data Sources and how to fix it?
Best regards
/Andreas
Solved! Go to Solution.
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05-27-2020 08:04 AM
Hi Andreas,
Looks like a known issue
https://hi.service-now.com/kb_view.do?sysparm_article=KB0825734
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-27-2020 08:04 AM
Hi Andreas,
Looks like a known issue
https://hi.service-now.com/kb_view.do?sysparm_article=KB0825734
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-29-2022 07:31 AM
Hi Ankur, Hope you are doing well, my BR checkbox is true but still BR is not running, Please check
https://community.servicenow.com/community?id=community_question&sys_id=a85da25b1b838dd0b09633f2cd4bcb4e&anchor=answer_9ccfaedbdb83c1143321db85ca9619ab