Business Rule not working after executing scheduled file import

[Swapnil_22]

Trying to Test one of the scenerio after Vancouver upgrade on our instance.

scenerio :- Async(insert/update) Business rule is created on sys_user table based on active changes to true, "ABC" group will be added to the user account.

While Manually updating the user record from Inactive -> Active, "ABC" group is getting added to the user account.

But when trying to update the record using scheduled file import, user record is getting updated from Inactive -> Active, but "ABC" group is not getting added.

The same scenerio is working on other environemnts which are not yet upgraded to vancouver. Not sure, if is there any issue or anything changes after the vancouver upgrade..   

Any help will be really appreciated!

[Ankur Bawiskar]

@Swapnil_22 

Since you mentioned it was working fine before the upgrade and not working now, I would suggest to raise a ticket with ServiceNow.

[Swapnil_22]

Sure @Ankur Bawiskar , thanks for the update😊

[Community Alums]

Hi @Swapnil_22 ,

I'm facing the same issue, any update from SN?