Business rule to set assigned to as logged in user -Scoped application

Mrman · ‎05-06-2020

Hi All,

I am trying to set the assigned to of a HR case after submitting from create new case in HR case management.

below is the business rule created however it is not working in scoped application.

Before Insert

function executeRule(current, previous /*null when async*/ ) {




    var Cusr = gs.getUserID();
	var Cag = current.assignment_group.getDisplayValue();
    if (Cusr.isMemberOf(Cag)){
        current.assigned_to = Cusr;
    }

Alok Das · ‎05-07-2020

You can use the script provide in your after-insert BR, and yes it follows best practice to use current.update() in after-insert Business rule.

Use the script below and it will work.

(function executeRule(current, previous /*null when async*/ ) {

    var Cusr = gs.getUserID();
	//var Cop = current.opened_by;
	gs.info('the logged in user is :' +Cusr);
	var Cag = current.assignment_group.getDisplayValue();
	gs.info('the assignment group is :'+Cag);
    if (gs.getUser().isMemberOf(current.assignment_group.getDisplayValue())){
		gs.info('into my if loop');
        current.assigned_to = Cusr;
		current.update();
    }

})(current, previous);

View solution in original post

Alok Das · ‎05-06-2020

Hi,

Try with below script.

function executeRule(current, previous /*null when async*/ ) {
	if(gs.getUser().isMemberOf(current.assignment_group.name.toString()))
		current.assigned_to=gs.getUserID();
}

Kindly mark my answer as Correct and Helpful based on the Impact.

Regards,

Alok

Mrman · ‎05-06-2020

Hi@Alok Das ,

I tried script you provide but assigned is not getting populated.please suggest.

Alok Das · ‎05-06-2020

Could you please share the condition in when to apply section details? I believe the business rule is not getting triggered.

Alok Das · ‎05-06-2020

Also, try checking the update checkbox as true and use the provided script.