Business Rule

[dev_K]

Hi All,

I m trying to create a business rule for RITM records

so If a RITM status changes from Open to Closed Complete (which happens automatically when catalog tasks are closed)

and so when those conditions are fulfilled I want to update the State and Stage to the following :

This however seems not to be working. Any tips?

[Paul Curwen]

Look like you have used  AND instead of OR in your Filter Conditions, Change them to OR

[dev_K]

But ALL of those conditions need to be fulfilled....

[Paul Curwen]

Which is not logical and why your logic does not work, the State cannot change to Open and Closed Complete at the same time it's not possible, you need to OR these conditions.

[dev_K]

I get your point...But I want it to be triggered when the status changes from OPEN to CLOSED COMPLETE