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Business rules that modify queries cannot be created for out-of-scope tables

Not applicable

‎12-29-2022 08:10 AM

I am trying to create a business rule for a table. When I saved it this error shows up. I investigated further, and the documentation says this happens when the table's application scope is not the same as in the business rule. However, I checked the table's(sn_grc_item)application scope. It is GRC: Policy and Compliance Management), similar to the business rule.

Any idea, documentation or explanation I can try for this type of issue is more than welcome.

Out-of-scopes-tables.pngsn_grc_item.png

 

 

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kamal_s
ServiceNow Employee
In response to Community Alums

‎01-02-2023 03:38 AM

Hi Andi8,

Could you please use the below url and confirm the scope of the table? Usually query field is greyed out if you are not in the correct scope which makes me wonder if by chance your instance has this table in a different scope then my PDI.

 

https://<instance>.service-now.com/now/nav/ui/classic/params/target/sys_db_object.do%3Fsys_id%3Dsn_grc_item%26sysparm_refkey%3Dname%26sysparm_domain_restore%3Dfalse%26sysparm_referring_url%3Dsn_grc_item_list.do

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