Bussiness rule and client script

[Snehal]

Hi Team ,

If I select on hold reaon as Awaiting UAT and then the UAT status and UAT failure reason these two fields are getting pop up and then after filling values in UAT status and UAT failure reason want to change the on hold reason to 'Awaiting 3rd party' at that time after changing the on hold reason from awaiting  whatever the values of UAT status and UAT failure fields need to remain as it is and also If I select on hold reason to Awaiting UAT and then there is none value in UAT status and UAT failure reason and then if i changes the on hold reason to  'Awaiting 3rd party'

 

 HERE dependency is between UAT Status and UAT failure reason like UAT Status has one value 'failed UAT testing' after selecting that UAT failure reason pop up .

Yes like UAT Status has one value 'failed UAT testing' after selecting that UAT failure reason pop up .

  the UAT Status and  UAT failure reason no needs to pop up because is 'UAT status and UAT failure reason' has none value then no need to keep the value and to pop up 'UAT status and UAT failure reason' field on form 

then how to achive this .

Thank you in advance ! 

[Dr Atul G- LNG]

Hi @Snehal  

very confusing for me :(, what is your exact need here.

[Arun_Manoj]

Hi @Snehal  ,

There is any dependency with UAT status and UAT failure reason with  on hold. And also between UAT status and UAT failure reason.

[Snehal]

Yes like UAT Status has one value 'failed UAT testing' after selecting that UAT failure reason pop up .

[Arun_Manoj]

Hi @Snehal  ,

https://www.servicenow.com/community/now-platform-forum/g-form-removeoption-for-setting-choices-in-a...