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but that application is being showed to all the users who have system admin roles

kiran kumar m1
Tera Contributor

‎06-02-2024 09:13 PM

I have created an application , it has two roles agent and admin role , but that application is being showed to all the users who have system admin roles I dont want this to happen , for this I went to sys_scope and open my application scope and enabled application administration but I got this error .

 

kirankumarm1_0-1717387959308.png

 

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Satishkumar B
Giga Sage

‎07-21-2026 07:23 PM

 Please perform the below step and it should work for you:

  • Confirm the scoped app role *.admin is marked as Application Administrator = true
    open the "sys_user_role" table and filter your role and enable the "Application Administrator"

     

    SatishkumarB_0-1784687021057.png

     

     

  • Assign x_asau_sap_role_0.admin directly to your profile roles

  •  Log out and log back in to refresh the session roles
  • then try to enable the "Application administration" on your scoped application (https://<instanceName>.service-now.com/sys_app.do?sys_id=<application_sysId>

  • If still failing, verify the role is visible on the user session 

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Please Mark it helpful and Accept Solution!! If this helps you!!   

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