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‎11-21-2018 03:54 AM
Hi,
I've written a Catalog client script for a Record Producer but when i am using the script, the Record is not submitting.
Below is the code present that i am using:-
function onLoad(){
//Type appropriate comment here, and begin script below
g_form.getReference('caller_id', somefun);
var status;
function somefun(req){
if(req.vip=='true'){
g_form.addInfoMessage("inside if");
//g_form.setValue('urgency',6);
//g_form.setReadOnly('urgency',true);
}
else{
g_form.removeOption('urgency',6);
}
}
}
Regarding the two lines of code which are commented right now, if I am removing the comments from any one the line, the Record Producer is not working. Below is the screenshot of the Record Producer after clicking the submit button.
Solved! Go to Solution.
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‎11-21-2018 09:37 PM
Hi Sagar,
Below code worked for me,
function onLoad() {
var caller = g_form.getReference('caller_id', doAlert);
}
function doAlert(caller) {
if (caller.vip == 'true'){
var x = 2;
g_form.setValue('urgency',x.toString());
}else{
var y = 6;
g_form.setValue('urgency',y.toString());
}
}
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‎11-21-2018 04:28 AM

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‎11-21-2018 04:32 AM
in line 4 you should be setting a variable value
var req= g_form.getReference('caller_id', somefun);
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‎11-21-2018 04:32 AM
Can you switch getReference and setVisible. first write getReference and then setVisible.
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‎11-21-2018 04:54 AM
Gareth, I've already tried that. By using that, m not getting any value in the variable which m equating with the getReference method.
And Shweta, tried switching the lines as well. Not working

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‎11-21-2018 05:01 AM
Line 6 shouldn't have quotations around 'true'
If (req.vip == true){....