By using a Catalog Client Script, the Record Producer is not submitting

[Sagar Manocha]

Hi,

I've written a Catalog client script for a Record Producer but when i am using the script, the Record is not submitting.

Below is the code present that i am using:-

function onLoad(){
//Type appropriate comment here, and begin script below
g_form.getReference('caller_id', somefun);
var status;
function somefun(req){
if(req.vip=='true'){
g_form.addInfoMessage("inside if");
//g_form.setValue('urgency',6);
//g_form.setReadOnly('urgency',true);
}
else{
g_form.removeOption('urgency',6);
}
}
}

Regarding the two lines of code which are commented right now, if I am removing the comments from any one the line, the Record Producer is not working. Below is the screenshot of the Record Producer after clicking the submit button.

[Omkar Mone]

Hi 

Try using onSubmit() client script once or use Script include instead of getRefernce.

[Shweta KHAJAPUR · Accepted solution]

Hi Sagar,

Below code worked for me,

function onLoad() {

var caller = g_form.getReference('caller_id', doAlert);

}
function doAlert(caller) {
if (caller.vip == 'true'){
var x = 2;
g_form.setValue('urgency',x.toString());
}else{
var y = 6;
g_form.setValue('urgency',y.toString());
}

}

[Sagar Manocha]

Hi Shweta,

The above code is working for me as well. Thank you so much for your help.