By using a Catalog Client Script, the Record Producer is not submitting

Sagar Manocha
Tera Contributor

Hi,

I've written a Catalog client script for a Record Producer but when i am using the script, the Record is not submitting.

Below is the code present that i am using:-

function onLoad(){
//Type appropriate comment here, and begin script below
g_form.getReference('caller_id', somefun);
var status;
function somefun(req){
if(req.vip=='true'){
g_form.addInfoMessage("inside if");
//g_form.setValue('urgency',6);
//g_form.setReadOnly('urgency',true);
}
else{
g_form.removeOption('urgency',6);
}
}
}

Regarding the two lines of code which are commented right now, if I am removing the comments from any one the line, the Record Producer is not working. Below is the screenshot of the Record Producer after clicking the submit button.

find_real_file.png

1 ACCEPTED SOLUTION

Shweta KHAJAPUR
Tera Guru

Hi Sagar,

Below code worked for me,

function onLoad() {

var caller = g_form.getReference('caller_id', doAlert);

}
function doAlert(caller) {
if (caller.vip == 'true'){
var x = 2;
g_form.setValue('urgency',x.toString());
}else{
var y = 6;
g_form.setValue('urgency',y.toString());
}

}

View solution in original post

22 REPLIES 22

Set UI type to ALL in catalog client script.

Yes Shweta, I've already set it to All. Still not working 😞

Is your variable is reference field then use  javascript:gs.getUserID()

Tried that as well. But with getUserId(), the getReference method is itself not working. It is working on getUserName() only. 

Also try something as below,

function onLoad(){
//Type appropriate comment here, and begin script below
var vip1 = g_form.getReference('caller_id').vip;


if(vip1 == true){
g_form.addInfoMessage("inside if");
//g_form.setValue('urgency',6);
//g_form.setReadOnly('urgency',true);
}
else{
g_form.removeOption('urgency',6);
}

}