Bypass cross-scope access policy and delete records from another scope

jerrypeng02
ServiceNow Employee
ServiceNow Employee

Currently I am at HCLS scope and I am trying to write record producer script for a table in SO scope and the script is to delete records in SO scope and abort the current record generation. I then got below errors in the screenshot.

SC3 1.png

 

So I tried to create restricted caller access privileges and cross scope privileges to solve the issue but it doesn't work. I think it is because the table in SO scope doesn't check the "Can Delete" in the application access below.

Screenshot 2024-09-10 at 3.42.01 PM.png

 

I am wondering in this case, if it is possible for me to not change the application access and get the access to delete records in SO scope and abort the current record generation.

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