CAB system generated email invite missing "Join Teams Meeting" option - Related to Change Request

[Dharma Liyanage]

Hi There,

CAB workbench generated email for weekly CAB meeting is missing "Join Teams Meeting" option at the top of the email. Attaching the missing screenshot and an example of an invite with the option.

Although the calendar is displayed, the Team meeting Join Button is not visible in the email notification. 

Planning to tryout with 'Microsoft Teams Graph Spoke''  - any thoughts ?

Thank You !!

-Dharma

It should be like this with 'Join' button

[Dr Atul G- LNG]

Hi @Dharma Liyanage 

I am not 100% sure that it will work the way you are looking for. Based on my understanding, in CAB Definition you can set the meeting link and the team can use it.

However, you can also try the OOTB Graph Spoke actions.

https://www.servicenow.com/docs/r/yokohama/integrate-applications/integration-hub/msteams-spoke.html

check under category : Calendar Management

[Tanushree Maiti · Accepted solution]

Hi @Dharma Liyanage 

Just check it once.

Note : "Start Meeting" button is only visible to the designated CAB Manager or a user with the admin role. 

https://www.youtube.com/watch?v=5j_NKRWJRcM

Also for MS Team Meeting option , just check once whether this plugin is installed (Ref: KB2102584 MS Teams Meeting Extension not working 

Meeting Extensions for Microsoft Teams 
App id: sn_now_teams_ext