Calculate new incident response time step wise on business rule and other API calls

[VivekShukla]

Hi Community, 

We are developing an AI app getting integrated with new incident form. We are facing response time issue, as soon as we click on save button it takes more than 8 seconds to load the form with business rule and more 8 seconds to load our feature on the same form. Just curious to know how can I trace this time delay or where my maximum time is being utilised. Adding few attachments of response time, but its not help me more. Open for your insights on this. 

Thanks in Advance 

[SanjivMeher]

It depends on how are you integrating the AI app. Are you using business rule to make an api call? If you are using a onBefore or onAfter Business rule to make some call, that may be taking time.