Calendar component (sn_calendar) can not be updated in my PDI, because of "Unavailable for Instance"

Franziska
Tera Contributor

Hello,

 

I am trying to update the Calendar component (sn_calendar) plugin on my PDI. The newer versions resolve several existing issues, and this plugin is also a required dependency for other applications, such as Service Operations Workspace ITSM Advanced Applications.

However, I am currently unable to perform this update. Is this the expected behavior, or is this a known issue?

 

Best

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Franziska 

 

Yes, we cannot access the Store App in PDI. This is expected behaviour in this environment.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Hi Dr. Atul G.

Thank you for the answer!

I was wondering if there is any specific reason behind why it's not available? I'd love to check out any documentation or explanations regarding plugins that aren't accessible for PDIs, especially the free ones.

 

Best

Yes, they might require licensing or have associated costs, and in some cases they could also be third-party solutions.

Just to be clear, this is not limited to the Store App. There are several plugins that are also not available in PDI. Access to these Store Apps/plugins is only possible in a customer instance/company owned

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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