How to add create case button when user clicks on + button on top of csm workspace

[kurella swamy]

The + button at the top of the CSM workspace creates an interaction. I made changes in the chrome_tab UX Page property of CMS workspace and now it is creating case instead of interaction.

But I want to 'create case' button after user clicks on + Button then It should create case like below image from (SOW) in CSM workspace

Thanks in advance

[Ankur Bawiskar]

@kurella swamy 

check this

CSM Workspace - press + to create a new Case 

check how it's done here for SOW and repeat for CSM

Configure record creation from the new tab menu in Service Operations Workspace 

also check this link

Creating a "New Record Menu" for CSM configurable workspace 

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