Calendar Report display language
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‎05-25-2025 07:44 PM
Hello everyone.
I am trying to use the calendar report in the Platform Analytics dashboard.
However, even though the user's display language is English, the days of the week and dates in the calendar are displayed in Japanese Kanji.
How can I get them to be displayed in English?
It would be ideal if the calendar display language switched to match the user's display language.
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‎05-25-2025 08:48 PM
Did you try to logout and login again?
Did you try to clear instance cache using cache.do?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-25-2025 09:48 PM
I tried logout and login and also used cache.do to clear the cache, but the problem has not been resolved.
Japanese Kanji characters continue to be displayed even when the user's display language is set to English.
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‎05-25-2025 09:53 PM
is that a custom dashboard or report? or an OOTB one?
if OOTB which one is that so that I can check
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-26-2025 04:02 PM
This is a custom dashboard.
I was able to solve this problem.
It appears that the calendar is displayed based on the preferred language of the browser.
I tried it in both Google Chrome and Microsoft Edge and in both cases the language of the browser matched the language in which the calendar was displayed.
Thanks for your help.