Call Flow from Workflow

[Nikita50]

Hi All,

I am trying to call a flow from workflow using Run flow/subflow/action activity. Flow name has been added but on running the flow i am getting following error.

Please assit.

[Dr Atul G- LNG]

Hi @Nikita50 

https://www.servicenow.com/community/developer-forum/trigger-flow-from-script-with-inputs/m-p/244320...

https://www.servicenow.com/community/developer-forum/how-to-call-a-flow-from-a-workflow/td-p/2563561

[Dr Atul G- LNG]

Hi @Nikita50 

did u check these link?

[Chavan AP]

@Nikita50 

Please use run script activity in workflow to start the flow 

user startFlow function

here is the sample code:

(function() {
 
  var now_GR = new GlideRecord('incident'); 
  now_GR.addQuery('number', 'INC0009009'); 
  now_GR.query(); 
  now_GR.next();

  try {
    var inputs = {};
    inputs['current'] = now_GR; // GlideRecord of table: Incident
    inputs['table_name'] = 'incident';

    var contextId = sn_fd.FlowAPI.startFlow('global.test_flow', inputs);	
	
  } catch (ex) {
    var message = ex.getMessage();
    gs.error(message);  
  }
})();

Link: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/app-store/dev_portal/API_reference/...

[ifti122]

Hi @Nikita50 ,

You can call a flow from a workflow using "Run Script" activity and the sn_fd.FlowAPI class.

Follow the steps mentioned below:

1. Add a "Run Script" activity: In your Workflow, drag a "Run Script" activity from the Core tab on the palette.

2. Write the script: Inside the script editor, you'll use the sn_fd.FlowAPI to trigger the Flow.

(function() {
    try {
        // Define the inputs for your flow
        var inputs = {};
        inputs['table_name'] = current.getTableName(); 
        inputs['record'] = current; // Pass the current record (e.g., sc_req_item)
        
        // Replace 'global.your_flow_name' with the actual scope and name of your Flow.
        var flowName = 'global.your_flow_name';
        
        // Run the flow synchronously. This will make the workflow wait for the flow to complete.
        // Use .inBackground() instead of .inForeground() if you want the flow to run asynchronously.
        var result = sn_fd.FlowAPI.getRunner().flow(flowName).inForeground().withInputs(inputs).run();
        
        // If you need to check the result or use a value returned by the flow, you can do so here. For example:
        // var outputs = result.getOutputs();
        // workflow.scratchpad.flow_result = outputs.your_output_variable;

    } catch (ex) {
        var message = ex.getMessage();
        gs.error('Error calling flow from workflow: ' + message);
    }
})();

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.