Call UI Script from Catalog Client Scripts

[Joy715]

I need to run field auto-fill and validation for all catalog items.

So I made a common UI Script.

I try to call UI Script in Client Script but It shows this error message "(g_env) [SCRIPT:EXEC] Error while running Client Script "[Catalog Client Script Name]": ReferenceError: [UIScriptName] is not defined" in Service Portal.

Is there no way to call UI Script from Catalog Client Scripts for Service Portal?

UI Script :UIScriptName

var UIScriptName = Class.create();

UIScriptName.prototype = {
    ......
    validate: function(value) {
		var result= true;
		.....
		return result;
    },
    .....
};

 Catalog Client Script onChange

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
    return new UIScriptName().validate(newValue);
}
	

[Sagar Pagar]

Hi @Joy715 ,

Try this in your catalog client scripts -

var result = UIScriptName().validate(newValue);

return result;

Also, take a look at - Call UI script from an Onload Catalog client script  

Thanks,
Sagar Pagar

[Joy715]

Hi! Thank you for your answer.

but it doesn't work..

[Sagar Pagar]

Hi @Joy715,

Have you added UI scripts in Service portals theme?

if not, please add it as follows. It will work.

Navigate to Service Portal > Themes and select the theme being used (Stock is the default).

Then, add the UI Script via the related list JS Includes at the bottom of the form (New).

Note - UI Scripts ran from Service Portal have no access to g_form.

[Joy715]

yep I did that... still same error 😭