Caller is not (dynamic) one of my Assignment group

Alon Grod
Tera Expert

Hi,

 

I have the field 'hide_incident' of type True/False. 

I need to write a BR query on the incident table that will meet these 2 conditions:

 

1) hide_incident = True

2) caller and login user are not in the same assignment group.

 

How can I achieve that?

 

 

11 REPLIES 11

Alon Grod
Tera Expert

Saurabh Gupta
Kilo Patron
Kilo Patron

@Alon Grod 

 

Can you please provide me the complete problem statement.

 

 


Thanks and Regards,

Saurabh Gupta

@Saurabh Gupta   i think i provided all details

Hi,
Same group of servicenow sys_user_group you are meaning ?
There is no relation with incident assignment group?


Thanks and Regards,

Saurabh Gupta