Caller is not (dynamic) one of my Assignment group
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02-18-2023 09:23 AM
Hi,
I have the field 'hide_incident' of type True/False.
I need to write a BR query on the incident table that will meet these 2 conditions:
1) hide_incident = True
2) caller and login user are not in the same assignment group.
How can I achieve that?
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02-18-2023 09:24 AM
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02-18-2023 09:37 AM
Can you please provide me the complete problem statement.
Thanks and Regards,
Saurabh Gupta
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02-18-2023 09:41 AM
@Saurabh Gupta i think i provided all details
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02-18-2023 09:48 AM
Hi,
Same group of servicenow sys_user_group you are meaning ?
There is no relation with incident assignment group?
Thanks and Regards,
Saurabh Gupta