Calling Remote task definition in Business Rule

[Pallavi Gaikwad]

I'm trying to integrate Provider instance with Consumer. However I'm not sure how can I call/refer remote task definition in Business rule. Don't want to use flow designer. Want to use Business rule to send data to Consumer. Please suggest how can I do this.

[Mark Manders]

First question: why not use flow designer? Why insist on using business rules? Please also consider that you will be leaving at one point, leaving your integration behind for others to maintain. Flow designer makes it easier to understand what is happening.

And setup through BRs will have the same questions as with flow designer: what are you trying to accomplish? Do you need to get data while creating a ticket, are you just updating tickets from one system to another? If it's just sending, how are you getting the reference back? 

[Pallavi Gaikwad]

Hi Mark,

Thank you for posting here.

I want to modify the data and then need to send it to Consumer. Hence want to use Business rule. 

Using flow designer, I'm able to send data but not able to modify it. Moreover, not getting response back.

So I have these two questions:

1. Want to know that how can I get response back?

2. How to call/refer Remote Task Definition in Business Rule,

[Mark Manders]

You can modify data through flow designer as well.

But you are looking at setting up an integration with another system, so it's all about what kind of system you are connecting to and how you are going to set it up. REST/ebonding/etec. There are many ways to integrate.