Calling UI action from flow designer

Anh
Tera Contributor

Hi

Is there any way to call UI action from flow designer?

I want to call action Send Notification (in the picture below) to a flow but can't find any solution.

Please help.

 

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1 ACCEPTED SOLUTION

Hi,

UI Action functions on the front end i.e. the script within that is triggered when somebody clicks on that button and it won't trigger on its own.

Since flow designer is something which works in server side and in background so it won't be able to call the UI action script from flow designer.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

12 REPLIES 12

Did n't you find it helpful?

As I said in previoius answer, mimic is an option, I tried, and I failed.

And Ankur Bawiskar has explained to me why that doesn't work, so...

Swapnil Soni1
Giga Guru

Hi Anh,

Check this thread might this helps you

https://community.servicenow.com/community?id=community_question&sys_id=9ffa580ddb1faf80fa192183ca96...

Let me know if this works!!

Thanks

I want it other way: trigger UI action FROM flow designer.

 

When I have things fulfil conditions in flow designer, I want user in outreach's list receive an notification (the result of "Send Notification" UI action)

That action is so complicated that I can't recreate by using action in flow designer:

It will send an email/moblie push to users in list of Outreaches form, with templates which is configured in other tables, which one to send is based on user's choice.

These features are from "Emergency Outreach" plugin, in case you want to look into it specifically.

I tried copy the code from UI action to flow action but nothing happenned.

 

I think calling UI action from flow designer would be ideal solution, but if there's any way to help me achieve similar result then it's OK too.

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Anh,

It is not possible to trigger UI action from Flow Designer.

You can try to use the logic present in the UI action and add that to flow designer

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader