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07-29-2020 07:51 PM
Hi
Is there any way to call UI action from flow designer?
I want to call action Send Notification (in the picture below) to a flow but can't find any solution.
Please help.
Solved! Go to Solution.
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08-03-2020 02:54 AM
Hi,
UI Action functions on the front end i.e. the script within that is triggered when somebody clicks on that button and it won't trigger on its own.
Since flow designer is something which works in server side and in background so it won't be able to call the UI action script from flow designer.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-03-2020 04:54 AM
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08-03-2020 11:12 PM
As I said in previoius answer, mimic is an option, I tried, and I failed.
And Ankur Bawiskar has explained to me why that doesn't work, so...

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08-02-2020 11:35 PM
Hi Anh,
Check this thread might this helps you
Let me know if this works!!
Thanks
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08-03-2020 01:32 AM
I want it other way: trigger UI action FROM flow designer.
When I have things fulfil conditions in flow designer, I want user in outreach's list receive an notification (the result of "Send Notification" UI action)
That action is so complicated that I can't recreate by using action in flow designer:
It will send an email/moblie push to users in list of Outreaches form, with templates which is configured in other tables, which one to send is based on user's choice.
These features are from "Emergency Outreach" plugin, in case you want to look into it specifically.
I tried copy the code from UI action to flow action but nothing happenned.
I think calling UI action from flow designer would be ideal solution, but if there's any way to help me achieve similar result then it's OK too.
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08-02-2020 11:57 PM
Hi Anh,
It is not possible to trigger UI action from Flow Designer.
You can try to use the logic present in the UI action and add that to flow designer
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader